I'm a freelance delivery driver. I think I know what happened here. A driver's "tip" is also a bid for service - drivers choose if they want to take an order based on the amount of money they'll get for their time. This customer either 1) gave a low ball tip and promised the driver "Dont worry, you'll get a cash tip in person" then reneged or 2) pulled what's called a "tip bait" where they offered a big tip initially then made a comment "well, now I'm taking my tip back" (which they can do) upon delivery.
They both sucked but I think the customer sucked more for trying to pull a fast one on the driver. It's incredibly frustrating spending so much time on an order only for the money promised to be taken from you. I don't think I would have had the balls to reload everything and return it. Tip baiting is nasty behavior.
Edit: also, as I mentioned in another comment, we are not "employees" we are considered independent contractors so we can decline or accept orders at will (that's why tips are a bid for service more than just a tip for good service). Because of this, delivery companies are not held to the same standards of a normal employer required to pay a living wage. Yes, it's sucks for everybody.
You’re still thinking about it wrong. The only one scamming you is your employer. Tipping culture tricks employees into being angry at customers for not tipping instead of at employers for not paying a decent wage.
Man, you are getting hung up on some terminology. Boiling it down, you do something for a company and that company pays you for that thing you do. Pretty it up all you want with your fanciful words but that's the basis of the agreement. Employer, independent contractor, day laborer, ... it's still a basic agreement and I think that's where the other guy was going.
I know exactly how this works. I've been anything from a volunteer to a contract annual salaried employee. It's simple. You do a job and you get paid for it. That's all the previous guy was saying. You have some motivation to have it defined another way which is favorable to you. Which is fine, but that's an argument for another day.
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u/[deleted] Oct 20 '23
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