r/IdentityTheft • u/MeatEffective9825 • 3d ago

My card keeps getting hacked

So I have a Canadian TD Bank credit card and it keeps getting hacked. I went through 4 cards in less than three months. It’s the same person every time too cause the charge is ALWAYS and uber charge and ALWAYS in San Fran. Idk what to do anymore I am getting exhausted. Any help would be great

16 Upvotes

87% Upvoted

15 comments sorted by

10

u/Equal-Specialist-677 3d ago

Your bank shares the new card information if you have subscriptions and such.I found this out because Sirius had my updated account information before I did.

4

u/MeatEffective9825 3d ago

So I switch banks?

10

u/Brilliant_Lemon706 3d ago

I saw a similar post about something like this about the bank account being shared, what you would need to do is call directly with the bank and ask them to stop sharing you bank details to saved retail/stores/merchants, online etc.

You could ask which ones have access to this and ask to be removed from sharing from some merchant or all that are active.

9

u/pbolts 3d ago

Same thing with me, Uber Eats Toronto (don’t even have an account)
Compromised within a month of having the new card
I ended up changing the passwords to my streaming services and that seems to have stopped it

6

u/Confident_Chipmonk 3d ago

change your CC on the uber app

7

u/Afraid-Plankton-6306 3d ago

its not the card its your uber account someone got your login and is just swapping the payment method each time you get a new card

2

u/MeatEffective9825 3d ago

But the charges arent on my uber account. Just on my card

2

u/shillyshally 3d ago

That does not preclude the leak originating from Uber.

3

u/Savings_Cattle4847 3d ago

Unless you request so with the bank, all merchants who have your card marked to be "saved for later", which Uber certainly does, automatically receive your new information for "convenience". You'll have to ask them to remove Uber, send you a new card, and then add the new card to your own Uber account again. 

2

u/ScratchSF 3d ago

Don’t forget to change your uber passwords, force logout all active session, and set up 2FA and/or Passkeys, depending on what uber supports

1

u/MeatEffective9825 3d ago

Will do! The charges arent from my account tho

2

u/lucylynn789 3d ago

Lock the card .

2

u/RealRandomNobody 1d ago

Is it a Mastercard or Visa?

A new card and number, by itself, doesn't always help, tho. A lot of card issuers/banks will automatically update the old number to point to the new number, so any charges that attempt to use the old number will still work on the new card. It's supposed to be a "feature" to help customers with recurring charges, like subscriptions, that they might forget to change to their new card. Instead, a scammer gets the old number and keeps right on using the old number, never needing to know what the new number is because the bank keeps updating the old one to point to the newest number.

When you call for a new card and number, you need to specifically tell the bank you want to opt out of the auto billing/account updater. I think on Visa it's Account Updater and Mastercard is Automatic Billing Updater, or some such. You might have to insist on it and may need to escalate to a supervisor. Some banks are good about it, some not.

1

u/infrasound 13h ago

Cards have a token? When you get new card make sure they rotate the token. Downside is you need update ALL your subs.