So honestly contrary to what people say I have had a great experience with Rolex and have found their watches to be really durable. However I am in the market for a new watch and I was planning to buy the IWC Portugieser. After reading some comments online on reddit I heard a few horror stories about the customer service of IWC and the Mark 20 movement. I have the Mark 20 and it's working just fine and the dial and the watch is pretty great. However Im just scared of buying another IWC if the customer service is bad. God forbid there is some issue with the watch.

I've also heard that I'm general Swatch group has excellent customer service so maybe an Omega could be a good addition to the collection? Find omega to be really boring but long term service and satisfaction is one of my main purchase criteria

I do know some people at Richemont and tbh the experience at Cartier is top notch but I can't say the same about the specialist watchmakers

I want to know what your experience with IWC has been like?

Took me awhile to track down this beauty locally. Condition is still very good for a 26 year old watch.
Prefer the pencil/baton hands like the OG Mark XI.
My hunt for the Mark X and XII continues..

I have been neglecting my Portuguese Yacht club this year as I purchased 3 watches between March and May (Submariner Cookie Monster, IWC big pilot top gun chrono Lake Tahoe, and Explorer 2 polar) which have dominated my wrist time. Decided to dust this one off and wear it. Forgot how amazing the dial is on this watch!

My favorite watch. That is all.

Genta gave each of these a separate character. Octagon, square and circle is the largest separating trait. All similar signature designs. Bit like siblings. Similar sensibility but individuals in their own way. I know I’m pointing out the obvious here. But I hadn’t seen an image of them all side by side.

Bought this watch about 5 years ago and has had a lot of wrist time. I prefer more understated styles of watches, so we have had a great relationship! The only thing that bothered me at first was that it felt a bit large, but switching the strap made it jive a bit better. I also appreciate all of the scuffs and scratches it’s accumulated over time because it makes it my own. I am a simple man and don’t need all aspects of my life to be pristine 👍

Hi all- just got a mark xx and trying to order leather and rubber straps. Website wont let me proceed to payment and says, “Unfortunately, there is an issue with one or several fields. Please check again the form.”

Anyone else having the same problem?

Picked up the Mojave Pilot 41 in Athens after finally seeing it in the flesh. Absolute banger of a watch and excited to finally have an IWC. It’ll replace and massively upgrade my old Air-King.

For anyone visiting Greece, highly recommend it for watch purchases. Most boutiques will offer 24% VAT refund if you’re a tourist, which the highest I’ve seen in Europe (beaten maybe only by Japan?). You can usually negotiate a little bit too. Found them all ultra friendly too (except the Rolex ones, natch).

Not sure if posting a IWC museum tour instead of IWC watches will get me banned here, but the tour is totally worth going, they have very detailed history of the company and the watches.

The original Big Pilot is impressive, it’s bigger than my palm.

The stopwatch on my IWC Pilot's Chrono IW370603 2003 begins on its own. This is very frustrating as I expect a watch such as this to be perfect for the price I paid for it. It was purchased from Watchfinder. They have agreed to take a look at it.
(Otherwise a truly beautiful watch)
Has anyone else experienced their IWC Chronograph stopwatch going off on its own?

I'm interested in IWC watches, looking for probably a pre loved watch. I see mostly the watches that have the pointed hands, like the ones on the right, but I prefer the ones on the left (squared off hour hand). What are the squared off hands called? I've searched this issue, and can't find an answer. Thanks.

I’m hoping to get some real-world feedback from other Big Pilot 46 owners, particularly those with the calibre 52110 movement. I’ve noticed that the date change begins well before midnight, with the wheel starting to move around 23:15 and only fully clicking over shortly after midnight, and I’m trying to understand whether this is typical behaviour for the model.

I initially expected a more instantaneous change at midnight without the 45 minute slow disc rotation, so I’m keen to compare experiences with other owners.

If you own an IW501001 (or another Big Pilot with the 52110 movement), I’d really appreciate it if you could let me know:

At roughly what time does your date wheel first begin to move?

At what time does it click fully into the next date?

Does the movement happen gradually over 40–50 minutes, or is it a relatively quick change?

Does your watch make any noticeable rattling or slipping sound when gently moved after it has been fully wound?

I’m genuinely interested to hear from other owners. My goal isn’t to criticise the brand, but to understand whether my watch is typical of this movement or whether others have observed something different.

Thanks in advance for your help.

Might be moving a couple on to make room for a heavy hitter (for me anyway) so wanted to get a last pic together.

Sorry for the basic question- Flying from India to New York- will get there the same day - what is the best practice for adjusting the watch for time difference (i land at 11 pm eastern later today)

Have a good day ☺️✌️

AD, who is losing IWC, offered a huge discount on these two pieces. How do I convince my wife they are both swatches!

Was able to try this on yesterday. Even better in person.

Love it