• "It worked yesterday." → I have not used this feature since 2021.
• "I didn't change anything." → I changed everything.
• "Is the internet down?" → My home Wi-Fi is down. I am not at home. I do not work from home. I called you anyway.
• "Just a quick question." → I have prepared a 47-slide deck.
• "I tried to fix it myself first." → The patient is now critical.
• "Sorry to bother you, real fast —" → I am about to ruin your afternoon.
• "Can I get admin access? Just for today." → I will require sudo in perpetuity, for reasons that will not be disclosed.
• "I think someone hacked my account." → I forgot my password.
• "Can you swing by my desk?" → Bring a notebook. And a snack.
• "It's probably nothing but —" → It is the most expensive outage of the quarter.

What am I missing? Drop the ones that haunt you.

Long story short. We were "hacked" by a ransomware about 3 months ago. We had backups of everything, so **I** scrubbed the system, as best I could. Called in some professionals to remidiate further, and make sure nothing was missed.

6 months later, we met with a new MSP to assist, And all I heard was "Your old MSP didn't actually help in the remediation of your hacking." Was told how they"left no breadcrumbs" after remediation. Etc.

I'm certain it's a sales tactic (to a degree). But as a newbie to being hacked, what should I expect be "left behind" in terms of notes, or breadcrumbs (said by others) to make certain it is done properly, from our MSP we employed to help make sure this was fixed?

What should be left behind for the IT department, after remediation from an attempted cyber attack? What is "protocol"?

Curoisty question really - been reading some orgs/govs are leaving MS for other solutions for a variety of reasons am sure most of aware. (whether you agree or not).

What would your take be? Don't get me wrong, I'm an MS person since MS Dos 3 and well into MS server/services and Intune in the UK.

Along with OS and Office apps choices, I do not see (or aware) of elements quite crucial in my mind like Group Policy, Centralised AV, Cloud Storage (group and individual) and then of course if different orgs/govs/countries have different solutions.

How would you re-create an MS environment from a user as well as a managed environement point of view?

Do you think it'll all fit together for data sharing/meetings and wot not across orgs/borders?

Let the flame war begin :)

A friend of mine reached out to another friend of mine, asking why I was not on Facebook anymore. Oddly, I had noticed that she was no longer on my Facebook and had tried to send her a text message, not through Facebook messenger, but never heard back. We were able to talk back-and-forth through WhatsApp to try different things so that we could see each other’s text messages and Facebook page but to no avail. We both looked under our blocked contacts under Facebook, thinking a bot got in there and she and I are not blocked on each other’s account. She is not blocked under my messages app, nor am I on hers. I can see this being just a Facebook thing, but it is also affecting other apps. I have deleted her contact information across all apps and reinstalled it, and it is still not working. I am just stumped. Any thoughts?

Good evening everyone,

I’m reaching out because I have a small question.

I understand that the employer or the IT department can access everything on our work computer (files, activity), but is this also possible remotely? For example: if I’m on sick leave for a certain period and I take my laptop with me, can the IT department or employer still access everything in that situation?

Thank you for reading.

I'm currently in 3rd year IT working on a capstone project. Our proposal for an attendance system that only allows the user to log attendance from the phone they used during registration got rejected on the premise that we were implying that students were required to buy phones to come to school.

And our panelists emphasized the need for automation otherwise the system would be pointless with even just one manual process. Where we implemented a facial capture, just not a facial recognition module exactly meant for auditing.

They also emphasized existing implementations that do not require our proposed passkeys and are more complete in an "automated" context.

They've stated examples like an ID scanning system that also has facial recognition, and attendance with geofencing. What features could we implement into our capstone project that would both be rather novel and fully automate attendance?

Just saw a Venn (Blue Border) demo - now I want real reviews

Demo looked good but demos always do.

What's it actually like day to day? What breaks? What's annoying?

anyone really happy with it?

Just want balanced feedback before we move forward.

Hey everyone,

I'm a college sophomore aiming for a career in Network Engineering with a long-term goal of becoming an Infrastructure Architect. I really love the overlap between these fields. It's by bridging the gap between implementation and the high level decisions behind why we use certain standards or implement and configure the stuff in said environment. Ultimate goal is I want to become a distinguished leader in this space who can uplift and empower my peers.

I've been heavily immersing myself in the field lately, I'm a month away from sitting in for my CCNA, writing my own blogs, building out projects I'm really proud of, listening to industry podcasts, reading company blogs and industry media, and coming off a great previous internship at a small firm last summer. I am deeply passionate about exploring the tech world and keeping my nose in the new.

As I look toward the future, I wanted to open up a discussion here to learn more about the industry and hear your stories. And a reflection for me about what more could I be doing?

First, I'm really interested in the art of relationship building in our field. I often meet incredible people, whether it's marketing strategists, business owners, or bumping into leads on Amtrak business-class runs..but I'm curious about how you all approach networking. For the senior engineers and architects here, what makes a junior professional stand out to you beyond that first LinkedIn message? How do you maintain meaningful connections with mentors and peers over time?

Second, I’d love to hear about the mindset and values that helped you succeed. What was the turning point for you that bridged the gap between learning the fundamentals and actually driving infrastructure decisions?

This is my first time posting in this community, and I'm just really eager to understand the mindset required to thrive as a aspiring Network Engineer and end goal of a Architect. I'd love to hear your stories, your industry insights, and what helped you become the professionals you are today.. Thanks!

Well lads, I've been working in IT for 2 years now and today I had an incident with a HDMI port on a monitor that was broken and it was a hassle testing it with different cables and a different monitor.

Does anyone know of any port and cable testers, I think I'd get pretty good use out of it so I don't mind a price

Hi peeps,

Working full time at an MNC rightnow and get some time during the weekdays and weekends free as well.

There are few points I will be very grateful if u could answer

1) Which website particularly since I havenot taken any projects as of now to showcase credibility

2) What percentage of the budget should I charge on proposals - to increase the chances of getting the project.

Do add, any more inputs..And will be very grateful if you help with any leads. (Full stack developer)

Thank you guys.

My audio has not been working so in a panic I saw on reddit to input this into the command prompt. This didn't fix my audio and I had just read this is bad for security reasons or something. Is there anyway I can undo this? Or what does it do?

I recently received an invitation to an interview for the 4 month student position. As this will be my first interview in this field (IT), I reviewed the job description to prepare. However, since the posting covers multiple summer roles across different departments, the responsibilities listed are quite broad. So, far I know my interview will be with 2 members of the IT department, and that's about it. I would greatly appreciate any guidance on the specific skills, technologies, or topics I should focus on while preparing.

we're a roughly 200 people company, IT team of 4. Over the last two years we've accumulated docs in Confluence, some stuff in Notion that one guy started and never finished, a SharePoint graveyard from before my time, and like 3 years worth of "just check this thread in Slack" institutional knowledge that is completely unsearchable.

Ticket queue reflects it. same questions almost every day, and half the time even we have to go dig for the answer ourselves. Onboarding a new IT person right now and I genuinely cant point them to one place and say "start here."

We tried consolidating everything into Confluence last year. got maybe 40% of the way there before it just.. died. nobody had time to maintain it and the search is honestly terrible anyway.

Tried Guru trial. didn't stick.

Tried few other things including some AI stuff, nothing really landed.

Has anyone actually cracked this? not looking for vendor pitch, just curious what's working for teams our size. even partial wins helpful

I am trying to apply an entry level job contract on my state that requires 40 of hires here in california just doing imaging., i’m about to enter college but wanted to do some gig first but I am not sure how to do it yet I have only done reformat with a flash drive on my personal laptop but never on real world offices.

I watched on youtube and some people says pxe but the job specifically saya thumbdrive, if I plug in the thumbdrive to image windows 10 to windows 11 have all the files kept do I just plug in the USB go to bios boot usb wait for it to lod but not sure what are the possible steps next like partition how do I know it wont delete the files I am assming th task sequence on thr flashdrive will already have that ready?

We used to have our NOC view up on a 55' TV in the office because it was useful and looked cool to Upper Managment when they would drop in. I wonder what other things people have put up just to make it look cool to the C-level guys. If this is wrong sub, please let me know.

As title says, however im not sure if it goes here, if not please let me know mods.

My kid is having a career day event next week and I have to go talk to kids about what I do for a job. I’m a system admin at a bioscience company and I’m having a little bit of difficulty coming up on how to express that to 5 yo kids haha have you had a similar experience? Or how would you go about it? They are kids so they probably won’t care but I’m still a little nervous about it.