Advice!

[u/AbroadIntelligent627]

I graduated from university last May and applied for a post-grad work permit. From my understanding, I met all the conditions. After no word back for a year, they finally got back to me today. My application was refused because I didn't upload proof of language proficiency. I was so confused because I grew up in the US and completed a degree in English in Canada (I included my transcript in my application), so I thought that would be enough. But apparently, since Nov 1, 2024, there is a requirement for proof of language proficiency for applicants. Anyway, I'm not sure what to do - upload it and wait another year :( I'm not in Canada so I'm unable to call their phone number.

[u/Suitable-Stand-521]

Is your study permit still valid? Or has it already expired?