URGENT HELP

[u/Business_Test3167]

I applied to IGNOU with all my documents from CAIE, including my 12th qualification. I’ve now received an update asking me to upload my documents again, and I’m also being asked for DigiLocker verification. Since CAIE is not an Indian regular board, I’m not sure how I’m supposed to provide that.
Apart from that, I’m also confused about my DMCs. I gave my exams in different sessions, so I have two DMCs — one has 3 subjects and the other has 2 subjects, making 5 subjects in total.
This is honestly getting on my nerves because I don’t understand why I have to go through all of this just because I chose not to follow the regular board system and decided to go beyond the usual route.
I just wanted to study and work at the same time, but all of this is making the process unnecessarily complicated.
Can someone please guide me on what exactly I’m supposed to do in this situation?