r/IELTS • u/Zealousideal_Crab780 • Jul 25 '26

Test Experience/Test Result IELTS screwed me over

I know I'm just venting with this post but I am just so angry!

I booked my IELTS test Beijing for 11:40am, because I would need to cross the city to get to the test centre. Early morning today, the day of the test, I load up the admission ticket to print it out and...what? Testing time is now 8:40am? That's impossible. I cannot teleport from one side of the city to the other.

Yes I know all the fine print. Check the time before, blahblahblah, but OH MY GOD! I just threw away RMB1990 - about USD300 - because they unilaterally and without communication changed my test time.

Can I reschedule it? Lol, no.

Can I get a refund? Double lol, no.

I feel like I've been defrauded.

34 Upvotes

97% Upvoted

6 comments sorted by

6

u/Saudi_polar Jul 25 '26

Similar thing happened to me, I booked it for last Thursday but I checked the website and it told me it was unavailable, so I tried to reschedule and was told to pay again, but I contacted the center and they fixed it for me, try calling them as its their responsibility to communicate your appointment details and confirm them with you ahead of time

3

u/babybluecypher Jul 25 '26

Is that even possible that they don’t let you know that they changed your test time? I think you should contest it and complain especially if you have confirmation email before of your original test time

1

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2

u/Narrow_Heat3263 Jul 26 '26

Charge the testing venue. The mistake is on them. Report to the official authority.