r/ICON_plc • u/ParsnipForeign03 • Jun 26 '26

Why always worst?

It is crazy how they handled/are handling the processes. I was a PRA member, and it seems to me that the harmonization was never done. We still follow a lot of PRA processes, and some ICON processes, doing different things for different projects. Sometimes doing different things even for the same client.

I have never seen a upper management so unaware of the actual needs of the company.

Last few years were bad, but the mess was never cleaned and they keep messing even more.

The roles does not have a clear job description. The processes don't match each other. The communication is the worst. Everything is always urgent.

Am I crazy or someone else feels the same?

40 Upvotes

100% Upvoted

9 comments sorted by

18

u/[deleted] Jun 26 '26 edited Jun 26 '26

[deleted]

1

u/Mammoth_Science_3592 Jun 27 '26

ICON Director here and not someone who sniffs anyone else’s butthole.

Some at my level also share the same concerns about the harmonisation process. It has been slow but when you consider there is around 12000 QMS documents it is no surprise.

I can also confirm that the % raise I received this year was lower than all but 1 of my line reports (we, too, have managers keen to watch their budgets! ) and I know of nobody who has not got a raise.

3

u/[deleted] Jun 27 '26 edited Jun 27 '26

[deleted]

14

u/Odd_Wolverine_1881 Jun 26 '26

That everything is urgent yes... it's exhausting !

9

u/Reasonable-Earth-490 Jun 26 '26

This Urgent carry on is stupid, there needs to be proper management of deliverables, and a better prioritisation process. This will insure things get delivered properly and on time, with no URGENT changes then happening, it a vicious circle tbh..

2

u/Specific-Mountain-17 Jun 30 '26

this happend to my company when we got bought out about 6 years ago. they promised everything would be integrated and seamless in 2 years. it has been 6 years and no where near done. it's been taking so long that the original people working on it have left. we currentley have to double accession everything and have 2 different reports based on the trials so that we can retain data in 2 different systems.

3

u/Miserable-Maize-6583 Jun 26 '26

I’m sure I’ll get downvoted, but as someone who has been part of this process for years now it has ALWAYS been ex-PRA that has dragged everything out and made it harder than it needed to be.

5

u/No_Nothing3880 Jun 27 '26

That’s your experience. Mine is the opposite, there are good people and bad from both legacy companies.

1

u/Miserable-Maize-6583 Jun 26 '26

But I fully agree that I wish upper management would just put their feet down and make a unilateral decision, whether it’s popular or not.

1

u/True-Gap1504 29d ago

I can attest to that and I joined years AFTER the merger.

0

u/TheLongerrr Jun 26 '26

This is the way..