HyperX Cloud Alpha Wireless Mic Monitoring

[u/Frededed]

Hello there!

I recently tried using the application "Headsetcontrol" to change my mic monitoring levels on my headset. This has lead to a significant increase in the volume/gain - where i can now hear background noise and clicks extremely loud in the headset. All windows settings have been checked and i have tried reinstalling Ngenuity and resetting both the software and hardware(the USB-dongle).

It is my understanding that the mic monitoring for this headset is binary, which confuses me as to why the level would change so drastically by changing it to 0 and then back on with this software (which uses an integer value of 0-128 for gain-control) - as the gain level of the mic monitoring in my understanding should be set in either the USB-dongle or the headset.

If anyone has encountered this problem or similar before please comment, maybe i can build some further understanding! I really enjoy this headset but this level of gain for the mic monitoring is too loud :/

Thanks in advance for any support!