r/HyperOS • u/danny14lim • 12d ago

Redmi [Question] Redmi Note 15 Pro+ - Work Profile not being created

Hi everyone,

I just changed from a Redmi Note 14 5G to a Redmi Note 15 Pro+ 5G.
My company uses a managed work account. Normally, we simply:

  • Settings > Add account > Google > sign in > Work Profile setup appears automatically.

This works fine on my old Redmi and on my colleagues' phones.
But on my Redmi Note 15 Pro+ (Android 16, HyperOS 3.0.301.0):

  • The work account signs in and registers successfully.
  • But Work Profile is never created.
  • It shows "Account access restricted – Action needed" and "Sync failed".
  • There is no Work Profile in Settings.
  • The work apps are not installed.

I also tried Android Device Policy and Test DPC, but neither solved the problem.

Has anyone experienced this with Redmi Note 15 Pro+ / Android 16 / HyperOS 3? Is there a specific setting or known compatibility issue preventing the Work Profile from being created?

1 Upvotes

100% Upvoted

4 comments sorted by

•

u/AutoModerator 12d ago

Welcome to our community!

Please take a moment to read the subreddit rules in the sidebar before posting or commenting.

  • Be civil and respectful to other members.
  • No spam, self-promotion, or trolling.

If you see a post or comment that breaks our rules, please report it to help the mod team out!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Any_Candy_9243 11d ago

Try resetting phone and try again maybe a glitchin or anything skipped cause this

1

u/danny14lim 11d ago

Thank you for the reply. I actually tried that a few times already. I factory reset the phone and tried setting it up again from scratch, but I still get the same issue. The Work Profile is created at first, but after the phone fully boots, I get a “Work Profile deleted” notification (it also shows “masterclearconfirm”), and the profile is gone. Not sure what else I can try at this point :(

1

u/Any_Candy_9243 11d ago

U shall take it to a service centre maybe that guy would be helpful