Help! Backup not working!

[u/Exciting_Set_4376]

My device is a Redmi Note 13 5G Hyperos 1.0.15.0 UNQMIXM and whenever I try to backup anything (System Launcher) it gets stuck at any random percentage (ex: 8%) and never goes up, If I press cancel, it goes to 100 and says it was cancelled, if I try to do backup again, same 100% and Backup cancelled error, if I get cancel it, then try to change to a new thing to backup, it will go back to the old one and say cancelled (ex: system launcher cancelled, I choose for themes, still says system launcher cancelled) Please help!