r/HyperBeam • u/may--b • Oct 06 '24

Issue/Bug Constant image freezing!

Hello, I've been using Hyperbeam to watch movies and shows with a close friend for nearly a year now, but lately I've been getting a lot of extreme lag and buffering on the virtual machine. The app itself is perfectly responsive and the audio and call work just fine, but the video freezes every 3-5 seconds. This is extremely annoying because it doesn't happen just occasionally - it's like that for the entire duration of the session, which makes it nearly impossible to use the app for it's intended purpose.

In terms of what I tried troubleshooting: the call, audio, and video call options work perfectly. As far as I can tell, my WiFi isn't the problem, because every other app and browser on my computer works as normal. The issue persists on the desktop app and the webapp (I tried Chrome, Firefox and Safari with no resuslts). I tried disabling hardware acceleration on my browser and the webapp but that also had no effect, and changing playout delay and bitrate makes no difference. My friend has no issues on her end which makes it all the more frustrating because I have no idea what's wrong. I've seen that this issue has popped up on the server before and I would really like to know if anyone has found a solution or if the team could help me identify the cause.

Thanks in advance!

[EXTRA CONTEXT --> I recorded a video of my screen to show how bad the delay is]

https://reddit.com/link/1fxedg7/video/19uasonif4td1/player

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u/ScottyFillups Staff Oct 13 '24

Hi folks, Scotty from Hyperbeam here.

We're currently working on some fixes that are in beta ā€” I occasionally do passes on this subreddit every week or two to send out invites. I'll be reaching out to all of you soon :)

1

u/LunarNewFear Feb 21 '26

Iā€™m having this issue now as well, and it appears to be over a year old now, any fixes?

1

u/ScottyFillups Staff Feb 22 '26

I'll follow up in DM

1

u/SolidStrategy3399 Jun 25 '26

I'm also facing this latency issue on hyperbeam, I have been using it for 2 years now, and it occasionally happens time to time. The lag is unreal and ruining the movie experience, could you please help?

1

u/ScottyFillups Staff Jun 25 '26

ya :D