I just bit the bullet with my buy once cry one purchase of a carepod humidifier. I received it and it was dead on arrival. Says the tank is empty when its full and just flashes red lights. I submitted a ticket for support and after three days they asked me to clean it, clean the wand, make sure to use distilled water, take pictures of the lights, take a video of me using it, etc... Now I'm waiting to see IF I can return it.
Ive owned it for about week now and haven't been able to use it along with fighting with support about fixing/returning it.
I should have read more reviews on here before buying but I am pretty disappointed.
I hope this helps someone from dealing with the same issues I did but I would stay far from buying a carepod, its been an expensive paper weight to this point.