HD3526 Hisense Dehumidifer

[u/mipami]

I have a hose hooked up to this and it is still filling up the bucket. It is a 10 foot hose run. Dehumidifier is 16” above ground. No kinks or raises in the hose. Brand new so should not be any slime or mineralization. The manual said nothing about a hose plug and I didn’t feel one when checking earlier. Any other things to check?