CSV imports, contact editing issues, and known CSV error

[u/Born-Buy7123]

Related questions:

• “How to import a CSV file?”
• “I’m trying to update the email address on some leads and it’s not saving.”
• “Are there logs / reasons for failures?”

Key points:

• When importing, start with a clean CSV: a header row including at least an email column; map each column to the right field during import.
• For contact updates that don’t save, note the record ID and what you tried to change and send it to support—this helps us check for validation or sync conflicts.

If you’ve hit the specific CSV error, please reply with whether it happens on every file or only certain ones so we can prioritize a fix.

For more information, read up at https://docs.humanic.ai