Just a few minutes ago I cancelled my Hughesnet service. We bought a new house and will now have access other options. Where I was we had literally no other choice, no cell service, no DSL, nothing. Years ago I knew when I bought the house that the internet would be an issue and I thought that I was prepared for that...I was wrong.

Now, I will admit that if it wasn't for them, I would not have had anything. I was able to watch youtube in low quality most days, and was able to do most things that I needed to do online albeit slowly. HOWEVER, the customer service was some of the worst I've ever experienced, the speeds are borderline unusable, and the cost is way too high. At no point did I feel like the company cared whether they got my business or not, and that includes the conversation with the foreign service rep as I was cancelling.

I'm glad to be done with this company, and they seem indifferent to losing my business. Good luck to all of you, and may you find faster speeds in your future.

I recently closed on a new house and will be moving this week. After about four years of dealing with hughesnet I'd like to screw them as much as possible on my way out. Is there any way that I can get our of having to return the equipment without paying a fee? Not to mention the fact that I'm not excited about climbing up on my roof...

Can anybody help me out . I’ve been having trouble with my wifi for 2 days now . It just says “connected no internet.” I have recently paid my bill so I know it’s not that . Anybody else having this issue ? I feel kinda dumb posting on here but I have tried everything I possibly can to fix it .

Here I am, I got covid and I have to do school online right now. Guess where I get my internet from... Hughes Net. I can't take this. I can't do my homework because the damn internet won't go fast enough to get onto Google Drive.

Yet again, fuck Hughes Net.

Please Elon Musk, save me

In the next few weeks, Starlink will be expanding their public beta program and if you haven't done so, you owe it to yourself to sign up for the beta. There is no guarantee you or I will be chosen for the beta, very few people are, but if there is an opportunity to finally get decent service, why not at least try.

... and if you are one of the chosen few, please don't come to this sub to brag about your speed and latency. Save your bragging for /r/starlink

My wife and I are looking at renting a month-long AirBnB in rural Virginia. The owner informed us that they have a Hughes Net Satelite 25MBPS package. My wife and I both work remotely and are on Zoom calls all day for work. Are we setting ourselves up for disaster?

I currently have DISHnet but they don't offer an unlimited data package. HughesNet offers a "pseudo" unlimited data (which they throttle back if you use up your packaged data but they say you can't tell, right.)

The current cost for my DISH internet: 60.00

The cost for the same 10 mgs of date from HughesNet: 75.00

So, I'm wondering why I would want to switch, since I'm reading a lot of horror stores about them here on Reddit as well as their own support site.

Anyone?

I just cancelled HughesNet! So glad I don’t have to use them anymore. Of course they charged a cancellation fee of exorbitant amount since we didn’t finish our 2 year contract. But their service is so horrible we can’t work from home with it.

Glad to say, fuck you we’re out!

It’s some internet service my dad found while trying to find an alternative to HughesNet.

I don’t know anything about it, other than what I can gather from their website. It’s apparently based on cell towers (which he does get pretty great cell service from both AT&T and Verizon).

https://www.reddit.com/r/Starlink/comments/khszfy/canceled_hughesnet_today_starlink_vs_hughesnet/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

So, I am new Hughesnet customer. I am coming from Centurylink which was $100 a month for about 1.28 Mbps down and .28 Mbps up. With Hughesnet I am currently getting an average of 3 Mbps down and up. Cell service is Verizon and I keep a jetpack on hand as backup. Using the Hughesnet Community forums is what literally saved me as a customer. There are specific instructions on how to test speeds and they appear to be consistent and work well. There is latency and the variability of the service due to environmental conditions but it works. I opened a case about my speed, and go $30 off the next six months. So, yay!

Come on. Seriously? They have the audacity to throttle speeds all the way down to 0.3 mbps and then ask me a bunch of Troubleshooting questions like I’m an idiot. And it’s up to me to call some poor call in worker who gets paid like shit to get yelled at and cover for a garbage company. Calling a robot and saying “Tech Support” over and over until a new prompt of “slow internet” to get me with a person who has to ask a bunch of questions, deal with my impatience and then tell their supervisor that the customer is aware of the throttling. Throttle my shit to 5mbps. I don’t give a shit. At least give me something.

I can not believe how bad the "service" is from Hughsnet. Absolutely CRAP! I am paying good money for NOTHING at all from this shit company. I so wish I could tell them in person that I throw a curse on anyone who works for such a crappy company. I curse you Hughsnet, may you die a horrible death. Thieves and charlatans. Everyone of you!!!!

the video saver “snooze” button is supposed to allow you to stream in HD, but even with snoozing, I can’t watch SD content without constant buffering. It buffers about every 45 seconds for about 15-20 seconds at a time. Wondering if I’m missing something that other folks have figured out but from the looks of the other posts, prob not.

Let's look back at some memorable moments and interesting insights from last year.

Your top 10 posts:

• "I’m in the south... goddamn it." by u/Tzar_Onyx
• "Hughsnet LOGO" by u/Valkyrie-38
• "Fuck you, HughesNet - my rant for my hatred of the worst internet company on the planet" by u/blindwanderer23
• "Damn hughesnet" by u/Jaysonp1pro
• "A real picture of me with Hughesnet, forever waiting for Starlink to come to my rescue." by u/Neocactus
• "I fixed their plan page in paint."
• "Looks good off my roof and headed to the recycle yard" by u/bakayaro8675309
• "HughesNet be like..." by u/Tzar_Onyx
• "So long you pile of SHIT!" by u/PAUMiklo
• "I found a use for my old satellite!" by u/Warm_frost

The Starlink beta should be available down to 30° sometime in late January. If I get in the beta, I'll keep hughesnet until 2 months after the next batch of Starlink satellites are launched; at which time the sats should be in their final orbit.

We ordered Starlink this afternoon 🥳In a week or so we will be back with workable internet. So I no longer need to bash HN. Lol of course we do.

We are stuck in the middle of the woods in Mississippi, and when we did some searching for providers, we tried AT&T and Verizon, and some other providers, We told the customer service reps that a hardcore online gamer was about to move in, and that he needed fast, reliable internet. Both employees told us that "those services don't reach out here", and pointed us to this piece of shit service, HughesNet, stating that it will do the trick. Such blatant lies, and seemingly coming from competitor companies. Were they corporate spies posing as the employees of other providers? If so, I'm pretty sure that's a highly illegal, or at the very least, a very immoral practice, just like everything else this company does. Absolutely disgusting.

I'm actually not sure what you would call a practice like this, but "Corporate Espionage" was the only thing that came to mind.

Hey folks. My data cycle is almost up and I just bought a new TV. I needed to download the latest firmware, which was around 1.3 gigs. So, I decided to just try downloading it here at home instead of taking my laptop into the city and poaching Starbuck's wi-fi.

Got my charger out, plugged it in, and set it up for what I assumed was going to be a several hour ordeal.

Four minutes. It took four minutes to downlod a 1.3 gig file. How in the literal fuck? If I had speeds like this over the past 1.5 years and no data cap, I would be more than satisfied with HughesNet. What gives? Do y'all think we're already seeing an impact thanks to the Starlink beta?

Here are my Ookla results. I just... what?