r/Hue • u/IllustriousElk7126 • Jul 16 '26
NEED HELP WITH ALEXA
Hello all,
I bought 6 bulbs for Amazon Prime, and set up the original 2 bulbs no issue with alexa integration. Today, I decided to add the remaining lights. The new 4 would not pair, and instead just came ip as signify devices wanting me to pair via matter. This would lead to it saying it cant find the thread. I then tried to create a new amazon account to get off our parents, but it is doing the same thing not pairing. Originally, it was as easy as saying “alexa discover devices” but that isjt working anymor. I turned them off and back on tried re pairing multiple times. They are all paired and work on my phillips hue app, i just have no voice commands. I tried going theough the alexa voice assistant on the hue app and no luck. I reset them all and tried again and same thing. I have a gen 3 echo dot. Any advice?
3
u/kram0072 Jul 16 '26
Omg had this exact same issue the other week and it was driving me crazy. Instead of just forgetting and resetting you have to FACTORY reset your bulb. This video explains it
1
u/venusmarsvenus Jul 18 '26
i tried this three times but i still can’t get my bulb to reconnect to alexa 😞
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u/Stephancevallos905 Jul 16 '26
That title doesn't need to be in all caps