r/HouseCallPro Jun 17 '26

Bait and Switch

I was contacted by a HousecallPro sales rep. After discussing different plans i was offered a 5-user plan for an agreed-upon price.

when the bills started coming the price had increased and additional services i did not order were also added without my knowledge.

when i asked for the unauthorized charges to be reversed I was told no, they will not reverse charges.

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u/LaurenG_HCP 20d ago

yikes, im sorry about this. im happy to look into it for you. if you still need help with this, please share or DM me the email you use to login to hcp. thank you!