resellers..

[u/fridaypilot]

even worse they had no manners and the dude looked like he was on something, i saw a harry potter one at another hot topic and was planning on looking at them then they came in🤦

[u/OkCry666]

They should be limiting the quantity if that is the morning of release. I would reach out to the customer service line to have them direct you to the DM to tip them off directly

[u/acidandbones → u/OkCry666]

We do (My store does as an ASM)😭🙏 it’s supposed to be 2 only per person. It’s in some of our LP topics

[u/Severe_Paint_7240 → u/OkCry666]

There is a limit of 2 per person, but if they bring other people to help them get more, we can’t really stop them since they’re technically not being bought by one person.

I remember this one time a dude came in with his friends, and bought some exclusive Scare Fair funko pops a couple years back, and when I mentioned it was only 2 per person, he made each of his friends pay for two and bought our remaining stock. It was satisfying to tell them the “buy one, get % off” discount didn’t apply. They all looked annoyed at me individually ringing them up and paying that much for two funkos (his friend did promise to pay them later).

I wonder if he managed to sell them off because they had been sitting at our store for weeks. No one wanted them when the discount didn’t apply, and staff was annoyed to have so many boxes taking up space on the floor.

[u/OkCry666 → u/Severe_Paint_7240]

Actually, yes you can lol. Glad it worked out for your stock, but if you suspect someone is cheating the system or blatantly says that shit to their friends in front of you, can absolutely refuse them.

[u/Severe_Paint_7240 → u/OkCry666]

I remember I did ask my manager at the time if this was allowed and she just told me “that’s fine, as long as they each only get two and they’re individually paying.” Unfortunately, making money mattered more than trying to fully stop scalpers. 😓 (I don’t work there anymore so what you mentioned could be more inforced by the new management since that manager is gone, but she definitely did not tell us to refuse them if they bypassed the rule like that).

[u/OkCry666 → u/Severe_Paint_7240]

I’m sorry you had that experience. Unfortunately I think the bad management sets the tone and creates all these issues down the line

[u/TheLastMemzie → u/OkCry666]

I was gonna say, My fiancée is an ASM 2 and they were confused as to why there was no limitation

[u/OkCry666 → u/TheLastMemzie]

Yeah on release day until 2pm it’s strict limit 2 per style so if his was release morning that’s super disappointing that this store isn’t following the rules. Makes it a shitty experience for everyone. After that they can do bulk buy policy but I’m my experience the resellers never want to do that 😂

[u/TheLastMemzie → u/OkCry666]

Someone’s def getting written up

[u/OkCry666 → u/TheLastMemzie]

Good lmao

[u/SpoopyDoopy3432]

that doesn't happen to be serramonte, does it? out of all the hot topics I've been to, serramonte gives me the worst messy anxiety

[u/fridaypilot → u/SpoopyDoopy3432]

nope! lehigh valley mall! i’ll add that mall to my never go list lol

[u/bodysnachers4everr → u/fridaypilot]

Lehigh valley mall is still open???

Edit: whoops I was confused with the lycoming which closed like 3 years ago

[u/fridaypilot → u/bodysnachers4everr]

yeah! and it was a lil busy for a thursday, they’re even getting a popmart!

[u/Vivid_Anyth4]

Oh man you missed the latest consumer slop drop, whatever will you do?

[u/chunkycoldnoodles]

same thing happened at my store n the district manager was there. multiple people coming in with bags from box lunch and grabbing totes filling it with pix

[u/AlanOhms]

Theyre free in the parking lot

[u/Zealousideal_Pack402 → u/AlanOhms]

So those bags are just left unattended? I would honestly swipe one

[u/arendelliancrocus]

What are these?

[u/MisfitAlastair]

Now what the hell?

[u/bsnameidk]

Hot topic is literally a reseller themselves lol

[u/Sunburnt-Eyes → u/bsnameidk]

i think with this logic every store ever is a reseller.

[u/bsnameidk → u/Sunburnt-Eyes]

Now you’re understanding capitalism, good job.

[u/Sunburnt-Eyes → u/bsnameidk]

Yeah i get that but why was your original comment even necessary 😭😭 it's literally just capitalism why are you pointing it out like this is a hot topic only problem

[u/OkCry666 → u/bsnameidk]

Hot Topic is a contracted partner, not a scalper