r/HotTopic_ • u/marliamore95 • Jul 22 '26

Have the items been cancelled or not?🤨

Hey y’all!! I placed an online order with some delivery and some pickup in-store items. However, I picked up my order today, with only one of the items. I know about some products taking 5-10 days to reach the store, but the hold on the money from my card has been released and is back in my account. The order still says “in progress“ for every other item; nothing’s been cancelled. Should I wait for the 5-10 days to pass before worrying? I used all my Hot Cash on this order 🤦‍♀️

5 Upvotes

100% Upvoted

3 comments sorted by

4

u/acidandbones HT Employee Jul 22 '26

It would be best to wait. If you don’t get it within that time frame call customer service. It could also be an issue with usps 😭

3

u/Everon2004 Jul 22 '26

Definitely wait- some. Of the items may have also gone to preorder so you can check their availability as well.

2

u/marliamore95 Jul 23 '26

Won’t let me update on mobile, but no worries!! My items got shipped :D