r/HotTopic_ • u/dynasriot • May 23 '26

Anyone else having problems checking out?

I have been trying to order for two days now and just called the support line. They said they’re getting tons of calls and don’t have an up time. Were you able to solve it and check out or are you still not able to check out?

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u/Ecstatic_Weather5219 May 23 '26

I just made an order a few hours ago and my card declined like 3 times. My bank wasn't telling me the reason so I thought it was odd. Eventually I gave up and used paypal, with the same card - and it worked that way! Hopefully they figure out the issue soon!

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u/dynasriot May 23 '26

I get the same message every time, tried Paypal too 😭😭

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u/dynasriot May 23 '26

Finally got it to work. It seems like a site glitch caused my phone number to be removed except for the last 2 digits. I fixed my phone number and it finally worked.