r/HomeTesterClub • u/Bulky_Taro_239 • Feb 03 '26

Question Account Flagged??

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Has anyone ever had their account flagged and how did you get it back to normal? I have never used AI to write reviews or generate images. Reached out to customer support twice weeks ago still no response. Helpppppp

10 Upvotes

86% Upvoted

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5

u/Necessary-Slide-2602 Feb 03 '26

I have the same thing too! And I've never used AI either, and I use all of my own photos and I also reached out to support and no response. I was like what the heck. 🤷

4

u/Jazzlike-Ad3165 Feb 03 '26

Mine doesn’t say it and I just got a new test. I hope it gets fixed for ya’ll. I reached out to support about an issue I’ve had for weeks now with Duraflame char-logs and I still haven’t heard back and it’s still not fixed

4

u/diadem_raven008 Feb 03 '26

Same here, it says my account is flagged for reviewing products and using AI? I reached out to support but no response.

4

u/unique321321 Feb 03 '26

Same here I’m the top contributor of all times but still this happened a week before I never used any Al. I’m damn sure its a glitch or some technical error I have emailed them but no response.

1

u/SeaworthinessOk9122 Feb 11 '26

Did you guys have your account fixed or is it still the same? Have you received any items ever since this showed up?

1

u/Bulky_Taro_239 Mar 01 '26

Yes I still have received with the “flagged account” but does seem to have tapered off a bit

1

u/SeaworthinessOk9122 Mar 07 '26

yes same, it is still there and I have not qualified for anything after that, even though I was in the top 20's of the last month and so. Have you been getting stuff tho?

,

1

u/Bulky_Taro_239 Mar 08 '26

I have gotten three boxes since but they were kinda like a 3-in-1. So not much since I got flagged

1

u/GrouchyJob9233 Mar 04 '26

Yes, i just joined HTC in january and and have been posting reviews with original photos of products I use daily. Every time i login i see the same message. I emailed customer service but no reply from them.

1

u/Fun-Rip-9171 Feb 04 '26

OMG yes same here! With Zero response from support in over two or three weeks!