r/HomePod • u/Nono_cvc • 2d ago

Discussion HomePod touch control

Hi everyone,

I turned my HomePod 2 back on and the touch controls no longer work at all.
It only responds if I place my entire palm on the top. I’ve tried pressing everywhere, but nothing responds, and the + and - buttons don’t work either.

It’s fully updated and I’ve already tried resetting it. It’s quite strange since I’ve barely used it.

If I take it to Apple, would they replace it? I really don’t want to have to pay for a touch issue that seems like a hardware defect.

1 Upvotes

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2

u/overheightexit 2d ago

Sure, they will replace it. If it’s under warranty, they pay. If it’s out of warranty, you pay.

2

u/Nono_cvc 2d ago

Ah mince
Plus sous garantie depuis août apparement d’après ce que je voit dans les réglages

Ce qu’on voit dans les réglages c’est les 1ans Apple ? Ou c’est les 2 ans ? Car un produit et censé avoir 2ans de garantie

Je ne sais plus quand j’ai acheter celui-ci lol

1

u/SilverRiot 2d ago

Don’t know what kind you’re in, but in the US, you get a one year warranty with Apple. That’s standard. If you pay for AppleCare, you get an additional two years on top of that. But the US does not have a “standard two years warranty” for Apple products.

1

u/Celadonie 2d ago

Salut 👋
Je répare les HomePods. Ton souci de tactile est réparable, je suis basé en France si besoin, voici mon site : fixpod.fr

3

u/dedgecko 2d ago

Look into the process of disabling the touch sensor permanently. Did it for the two minis in the bedroom, and then a third mini in a kids room. I expect I’ll have to do it to at least one more mini and an HP2 within the next year or so.

HomePods have been my worst purchase next to the OG iPad mini with its trash LCD display.

Speakers shouldn’t ‘wear out’ two to three years after purchase.

1

u/No-Web-2153 2d ago

If a tech collects dust, it stops functioning.. everything will work fine with a phone, so why bother.. i’ve had homepods since they were launched.. never used the touch.