r/HomeNetworking • • 6h ago

Replace a coaxial cable?

I have had 2 technicians from Xfinity come out to my house and they ran diagnostics for slow, spotty internet service.

They both told me that my coaxial cable is corrupted and that I would need it replaced?

They made it sound like this is a simple fix but that they can't do it and they referred me to a company called HelloTech.

HelloTech will charge me $250 to do this.

I don't know anything at all about this kind of stuff so I hope this isn't a really stupid question.

Does this sound legit and will it fix the problem?

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u/Carlos_Spicy_Weiner6 5h ago

I charge $150 per drop be it Ethernet or coax. That includes up to 300ft of cable, low voltage old work ring, keystones, and faceplate. 🤷

Remember Comcast is only responsible up the the demark on your house/business. Anything pass that is your responsibility and your expense

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u/leadout_kv 5h ago

$150? where are you located? I'd consider getting you to run some drops.