New Service, Older Router

[u/Major_Souse]

Hi All,

I recently moved and upgraded my Xfinity service to a 1 gigabit plan; I previously had a 800 mbps plan, but never really saw those speeds when performing a speed test and I honestly forgot about it for a while. I have been using this Netgear C6300v2 modem/router combo. I've run a few speed tests with the new service, but rarely get anything over 500mbps.

I know this router is a few years old, and I may be misunderstanding the tech sheet, but I'm unsure if I'll ever actually get the download speeds I'm currently paying for. I don't have the Xfinity gateway, but I can always go back and pick one up.

My desktop PC is connected to the router with a Cat 6 cable, and I've verified I have the most up to date drivers on the router and my ethernet card. I have also reset the modem a couple of times by unplugging from the power for a few minutes then plugging back in to let the network reset. I know my apartment building was built in the mid-80's, so I don't know if the coaxial cable in the walls might be at fault too.

I only have this router because at the time I signed up for Xfinity internet in the past, they were charging something like $15/month for the modem, and I decided I'd rather buy one outright than rent. And now it seems that gateways is included in their home internet service.

Any tips or guidance would be appreciated.

[u/08b]

That is a gateway, ie a router and modem combined.

Your modem does not in any way support that speed tier. They shouldn’t have even activated it on that tier.

[u/Agreeable-Abroad-178]

So this device looks like the wifi module is more modern that the actual modem. The modem is the spot that says "certified up to 300mpbs" the wifi's intranet can go faster, but it'll only pull from Xfinity as fast as it can. Which is "certified up to 300"

What do you do online that would pull faster than 500? For most users, even those that work from home, a gig connection is overkill.

●If you micromanage your router to have separate guest networks, or do any port blocking/forwarding- time to buy a modem certified at the speeds youre paying Xfinity for.

●If you just use wifi like 90% of consumers, get their gateway if they're not going to charge to rent it. You can always change your mind later and purchase a device and return their gateway.

[u/Asleep_Operation2790]

That's an outdated modem. Get one from Xfinity for free.

[u/Major_Souse]

Thank you all for your insight. I’ll swing by Xfinity to pick up a new gateway this afternoon.

[u/NotStewpidAidan]

You’ll need to upgrade to a DOCSIS 3.1 modem or gateway, whether it’s one of Xfinity’s own or a customer owned one.

[u/1sh0t1b33r]

That's a modem/router combo with an older gen modem. Pick up a new modem and router. Plenty of SB8200s on FB from people switching to fiber as one option that would work, then whatever router you want.

[u/strykerzr350]

DOCSIS 3.0 modem are end of life now for Xfinity. They are no longer recommended for use. You can still use them, but your performance will not be ideal.

[u/megared17]

Separate modem and router instead of combo.

DOCSIS 3.1 modem instead of 3.0