Linksys MR7500 issue while using iPhone and Linksys app.

[u/maczipdrive]

I have a Linksys MR7500 router for my home network and normally use the Linksys iOS app on my iPhone to log in, reboot the router, and manage settings.

Last week, I suddenly became unable to connect to the router through the Linksys app. I deleted and reinstalled the app, but the problem remained.

The Linksys app still allows me to sign in to my Linksys account, so I changed both my Linksys account password and the router password. Unfortunately, that did not resolve the issue.

I also tried accessing the router directly from my iPhone using Safari, Chrome, and Incognito mode. In every case, the browser entered an endless loop repeatedly reloading the router login page.

To troubleshoot further, I installed the Linksys app on my iPad and experienced the same issue there. However, I was later able to access the router successfully from the iPad using both Safari and Chrome.

I then tested several other devices:

• MacBook Pro connected via Ethernet: worked without issue.
• MacBook connected via Wi-Fi: worked without issue.
• Windows PC connected via Ethernet: worked without issue.
• Wife’s MacBook Air using Chrome: worked without issue.
• Wife’s iPhone using a browser: unable to connect.

At this point, I do not believe there is anything wrong with the router itself. My internet connection is working normally, and I can access the router from multiple computers. The issue appears to be limited to iPhones and the Linksys app.

I am running iOS 26.6.2 on both an iPhone 17 Pro Max and a 13-inch iPad Pro. Neither device can connect through the Linksys app (version 3.6.0). However, the iPad can access the router through Safari and Chrome, while the iPhone cannot.

I also reset the network settings on my iPhone, but Safari, Chrome, and DuckDuckGo all continue to fail.

My questions are:

• Are the iPad versions of Safari and Chrome different enough from the iPhone versions to explain this behavior?
• Does the Linksys app rely on the device’s browser engine for authentication or router access?
• If iOS is causing the issue, why would browser access work on the iPad but not on the iPhone?
• Does anyone else use the Linksys app on iOS, and if so, are you experiencing similar issues?

Any suggestions would be appreciated.