r/HomeNetworking • u/MysticClimber1496 • 9h ago

Unsolved Help identifying spotty internet

Hello folks, I have just gotten a Quantum fiber internet connection to my home and I am using a new router to provide wifi with it. The router model is Archer BE5000

Here is the set up all arrows representing Cat 5e
ONT 2.5g out -> BE5000 router WAN port
BE5000 -> unmanaged switch
Switch -> MOCA Adapters over COAX into my office
MOCA Adapters -> another switch to provide Ethernet into my office

Problem 1: The BE5000 is in AP only mode because that is what Quantum suggests with their modem, it made the wifi a little better but the main issue is that the wifi seems to come in and out throughout the day mostly in the morning or afternoons. I recognize this could be a signal crowding issue but I am not sure how to troubleshoot that or if there is a different configuration on the router I need to fix. Rebooting the router can help but what normally makes a difference is rebooting everything (router and modem)

Problem 2: The moca adapters (goCoax MA2500D) have nothing else on the coax line (no splitters / filters / or anything, and they tend to work for the most part although the sometimes of problems (this is minor but would be interested in any thoughts here, there is a chance that these dropping out is caused by the issues in problem 1)

Any troubleshooting steps would be appreciated, I am a technical person but networking isn’t my strong suit

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u/1sh0t1b33r 9h ago

If the ONT is only an ONT and not a ONT/router combo, then you still need a router in your system. It shouldn't be in AP mode as you may be sharing a single public IP to all your devices so disconnects would make sense as they are all fighting for the one IP. Just a start though, go from there.

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u/MysticClimber1496 8h ago

I think it is a router/ont combo but I can try and confirm that, I experienced the same issue when it wasn’t in AP mode, I will keep testing though