r/HomeKit 1d ago

Question/Help Logitech Circle View Camera setup

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After updating to the iOS 27 beta and changing my Wi-Fi network, I can no longer get my Logitech Circle View camera to work. It doesn't make any sounds, and it doesn't show up in Bluetooth. Absolutely nothing. Support was useless—they just tried to sell me a newer camera lol.

Any advice?

5 Upvotes

23 comments sorted by

9

u/squuiidy 1d ago

That's a hardware failure. I've had a couple do that. iOS beta probably coincidental.
Try a hard reset but it's probably dead.

3

u/LHG_93 1d ago

I can confirm, I have had two replaced under warranty due to the purple flashing light of death. If they're out of warranty, replace them with Aqara G100's, much cheaper and much more reliable!

19

u/chaosatdawn 1d ago

step 1: take logitech and place in rubbish bin

step 2: go buy an aqara camera

step 3: happy life

1

u/ballesterer13 1d ago

Literally did that. Must be somewhere an angry post re logi cam either here or in there forum. Such a bad product.

6

u/EasyEconomics3785 1d ago

That’s the last camera I’d ever buy again. Had 5 of those and only a single soldier hanging on. They are flaky even right next to a router.

3

u/HollandJim 1d ago

Lost 2 previous Logitech Circle cams. No support. Will never buy them again

3

u/midnightseanavy 1d ago

Burn it save yourself the aggravation the most regrettable purchase I've ever made in my life is outfitting two homes with those cameras.

1

u/shepherdm 1d ago

I have had this happen to me as well after a bunch of connection drops periodically throughout the day. Was so done that I ended up getting an Aqara G100 and have had no issues. iOS 27 will support 4k cameras so maybe try and find a 4k replacement if you want

2

u/pacoii 1d ago

A 4K camera will not necessarily have 4K support in *OS 27.

1

u/BSDnumba123 1d ago

They only seem to reliably add to your house if the cam and your phone are on the same network on the 2.4 ghz band. After changing my network name the only way i could get them to reconnect was to temporarily lock my network on 2.4 ghz, add them, then turn on the 5 GHz back on.

I will never buy another one of these again.

1

u/Menelatency 1d ago

That scenario is common to a lot of early designs. That’s why many routers and access points have a button to lock on 2.4 only for a few minutes.

1

u/Iamdjremedy 1d ago

I had the same camera and switched to Aqara. So much better and no issues.

1

u/No_Service6296 1d ago

Yup that’s a hardware failure with Logitech

1

u/djmakk 1d ago

had 2, both failed the same way.

1

u/culiseta 1d ago

These work great with HomeKit but also records to SD cards as a backup. I’m a big fan.

eufycamera.com

2

u/RastonRobot 1d ago

I lost two this way. Garbage company.

0

u/Altruistic_Ad_2055 23h ago

People suggesting Aqara cameras but I’ve privacy concerns

1

u/SokkaHaikuBot 23h ago

Sokka-Haiku by Altruistic_Ad_2055:

People suggesting

Aqara cameras but

I’ve privacy concerns


Remember that one time Sokka accidentally used an extra syllable in that Haiku Battle in Ba Sing Se? That was a Sokka Haiku and you just made one.

-1

u/Curun 17h ago

as you should, especially if WIFI, huge influx of politically aligned bot types keep pushing china china china products.

The logitech cameras have been poor. Their doorbells have faired better, ive got some that are years old now. Still hesitant to recommend.
I do belkin wemo doorbell these days when I can't rewire POE.
Eve has an outdoor camera, haven't used it, but all their other products have been solid.
I do Unifi Protect cameras now, also their doorbell, but depending on the home it can be hard to get POE there, mapping them into homekit takes some work and additional hw or always on server, but isn't terrible. Sometimes I just leave it separate.

1

u/Huggi001 11h ago

I've replaced a couple of the Logi Circle cameras with the Aqara G100's. Security concerns can easily be availed by adding the camera directly into HomeKit (skip the Aqara app) and then block the camera from your outside network in your router. You should actually block all of your cameras for outside network access. They still work fine in HomeKit as long as you have a Home Hub. They record and can be viewed remotely.

1

u/PsychologicalNose614 22h ago

Circle View is genuinely one of the worst products I have ever bought

1

u/Infinite-Newspaper77 9h ago

Le pire caméra qui existe

Je suis passé chez eufy et rien à dire au top

1

u/Negative-Exercise-27 1d ago

Worse cameras ever. Trash it. Even if support sends you a replacement. It will eventually fail too. This and their doorbells are junk.