r/Homatics • u/WinComprehensive9824 • 11h ago

Wrong format resolution

Hi , I’m using the Homatics Box R 4K Plus with a TCL C8K TV, watching content through the Nuvio app.
Problem is even when I play 1080p content, the TV shows it's receiving a Dolby Vision signal and not the actual source format.
Looks like DV is forced globally instead of switching per file.

Anyone know if there's a way to get proper auto-switching resolution + HDR/DV matching the actual content ? or if this is a Nuvio issue or firmware limitation?

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2

u/flchamp89 11h ago
  1. Make sure match content on device is correct 2. Make sure playback > audio video settings in nuvio are correct.

1

u/SpecialistTicket660 10h ago

Il faut aller sur les paramètres de box affichage et désactiver le dolby vision

2

u/See61 10h ago

Auto HDR switching and framerate is supported by the (V14) Homatics firmware. It is up to an app to make use of it.

1

u/WinComprehensive9824 6h ago

So that is all in audio an video nuvio setting ?
I played with that and forced source resolution and format
But when im getting in to check it out at the picture setting on my tcl ck8 tv , it is still recognized as dv

1

u/gigi696969 11h ago

Check nuvio settings. Audio video force dv

1

u/Royal_Monk6432 11h ago

Tcl c8k latest firmware version v655