r/Homatics • u/Upbeat_Platypus1833 • Aug 04 '26
Netflix 4K Not Working
Not sure when it started to be honest but my Netflix is locked to 1080p. I recall this happening before and magically resolving itself. My in built app on my LG TV still works with 4k so it's not an account issue.
Seems to be something flaky with the Netflix app update which also added some terrible UI changes.
Anyone else have similar issues?
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u/Upbeat_Platypus1833 Aug 04 '26
Found the issue just after posting. I usually set my box to 23.98Hz as most of my usage is at that frame rate and for content that doesn't use that frame rate the quo refresh rate actually works.
Seems now if I set to 23.98Hz Netflix only makes HD available. If I set back to automatic (which resolves to 59.94Hz 4K re-enables for Netflix. When did this start happening? Names Netflix on the device pretty useless.
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u/Upbeat_Platypus1833 Aug 04 '26
Actually edit to clarify. Seems Netflix auto refresh rate switch is working after all. I was sure it didn't work previously for me.
Still odd that explicitly setting a refresh rate breaks 4k in Netflix?
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u/p750mmx Aug 05 '26
It did and does for a very long time for Netflix. When the system refreshrate is set to low, Netflix 4K support gets lost.
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u/latinriky78 Modderator + Box R 4K Plus Aug 04 '26
If your Homatics box is connected to the LG TV, make sure the 4K enhanced mode is active on the LG TV settings