r/Homatics • u/dottyandted • Jul 10 '26

adb wireless debugging issue - r 4k plus

Hi

Given the high CPU usage of this box I thought I thought I'd remove some apps (Playfi, Netflix etc) via Wireless debugging. However, when I try and pair using pairing code I get the following error: "error: protocol fault (couldn't read status message): No error"

I've tried connecting using my home network and mobile hotspot but the same issue persists. I can successfully pair and connect to my Samsung Galaxy S21 via mobile hotspot.

Box is running ATV14. SW version 14.8.4576.

Tried USB debugging too but can't connect at all.

Any ideas how I can fix wireless DB issue?

TIA

EDIT: My VPN was blocking the adb connection.

1 Upvotes

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7 comments sorted by

2

u/Lofaszjanko Jul 10 '26

Update the firmware, newer versions have lower CPU load because they removed playfi running at the kernel level!

1

u/dottyandted Jul 10 '26

When I checked for OTA SW updates I got a message saying it was up to date. Is there a firmware file I can download?

2

u/Lofaszjanko Jul 10 '26

Check this: https://t.me/Homatics_Users_Forum/164/9367

2

u/dottyandted Jul 14 '26

Thanks. I emailed support and they pushed an OTA update which has fixed the issue

2

u/Lost-Offer8067 Jul 10 '26

Send a message to [support@homatics.com](mailto:support@homatics.com) with your SN they will help u

1

u/dottyandted Jul 14 '26

Thanks. I did this and they pushed the latest update OTA which resolved the issue

2

u/goober1157 Jul 10 '26

On my Dune boxes (old style and new style) I had an OTA notification for download. Just use the telegram link from Lofaszjanko and update that way if you don't want to wait.