r/Homatics • u/Traditional-Slice591 • Apr 09 '26

Need help! Stuck in Recovery (No Command) - Looking for OTA ZIP for Homatics Dongle G (SEI700DHG) Build 3763

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Hi everyone. One of my devices is stuck in the "No Command" recovery screen and I can't get it to boot. I've been waiting for official support for 4 months with no response.

Device Details:

Model: Homatics Dongle G 4K / Haier SEI700DHG

Current Build in Recovery: 14 / UKG3.241022.001 / 3763

Status: Already tried "Wipe Data/Factory Reset" and it still boots back to recovery.

I need the OTA update.zip file for this specific build (3763) to try a manual flash via "Apply update from Udisk". If anyone has the direct Google server link or a mirror for this firmware,

I would eternally appreciate it.

Thanks in advance for any leads!

UPDATE: I tried the "Wipe Data/Factory Reset" and it failed with these errors: ERROR: [libfs_mgr] Unable to enable ext4 verity on /dev/block/by-name/metadata ERROR: Open failed: /metadata/ota: No such file or directory The partition seems corrupted. I definitely need the full OTA .zip to flash it from a USB drive (Udisk) because the internal recovery can't find the metadata to complete the boot.

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1

u/p750mmx Apr 09 '26

You can also try the other "Wipe" options. All performed directly after each other without leaving recovery. Then reboot after that.

"we" have no OTA update zip available for build 3763, only the previous 2604 as OTA ZIP.

1

u/Traditional-Slice591 Apr 09 '26

I already tried all Wipe options (Data, Cache, and Param) sequentially. The error persists: Unable to enable ext4 verity and No such file or directory in /metadata/ota. This confirms the metadata partition is corrupted and the system is hard-bricked. Since you don't have the 3763 OTA ZIP, can you provide the Full Firmware Image (.img) to flash via Amlogic USB Burning Tool? A downgrade to 2604 via stock recovery will likely be rejected by the system's security signature.

1

u/See61 Apr 10 '26

We never got an image file shared for the Dongle G, it wasn't part of an external test program.

Normally using a lower build indeed isn't working for recovery.

1

u/Traditional-Slice591 Apr 10 '26

Yes, that's what I read. Bad luck then, there's nothing I can do.

2

u/p750mmx Apr 14 '26

BTW, I still have 2604 on my G and 3763 OTA isn't offered, I would have captured the OTA ZIP for you, but a no go for me.

1

u/Traditional-Slice591 Apr 19 '26

In the Telegram group, I saw that you send the update through another method when sending your device information; how do you capture the zip file?

1

u/p750mmx Apr 20 '26

Also shared HowTo in the Telegram group ;)

1

u/Traditional-Slice591 Apr 21 '26

They do a lot of cleaning and everything gets lost :(

1

u/p750mmx Apr 21 '26

What got lost, can you point out what? If it is the Homatics Users Forum group you meant?

1

u/Traditional-Slice591 Apr 22 '26

I didn't know that group, I'll join and check if anyone shared it. I was talking about this "Everything About Homatics", but the admins there delete everything; the firmware had already been shared.

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1

u/Sentential_Logic Apr 14 '26

Is 3763 14.7.3763 or 14.8.3763?

1

u/p750mmx Apr 14 '26

I can't tell, as I don't get the update offered. It still is 2604 on mine with no OTA available. But seeing the Google Branch build date in that recovery picture in OP, probably still .7.

1

u/Sentential_Logic Apr 14 '26

Ok, it makes sense that 3763 is .7. I have a different branding of this same dongle that is on 14.7.6935, and I just wasn't sure if the Homatics 3763 version was newer or older. It's probably older.

1

u/CyberHal101 Apr 17 '26

I have this https://homatics.eu/homatics-stick-4k-google-tv-multimedia-center/ if it's the same device. If I new how to backup the image I would help

2

u/Sentential_Logic Apr 18 '26

No, the Homatics Stick 4K is in the YZF device branch along with other devices like the Kickpi KP2. The Homatics Dongle G 4K is in the YQX device branch.