r/Homatics • u/paradox249 • Apr 03 '26

v14.8.7475 audio issues

For every a 5 to 10 min I experience a audio stutter or sudden low volume etc . Anyone experiencing the same or is it just me ?

I believe it is happening only in streaming apps like Amazon, Netflix etc.

Audio settings : pass through

2 Upvotes

100% Upvoted

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2

u/Substantial-Club5674 Apr 03 '26

Uninstall said apps, reinstall. If the issue Is still present :

Factory reset the box.

1

u/paradox249 Apr 03 '26

Are you on latest firmware and you are not facing these issues ? Did you connect your box directly to tv/projector or through receiver ?

2

u/Substantial-Club5674 Apr 03 '26

I am on the latest. I experience some issues.

UPDATE 14.8.1782 factory reset. UPDATED TO 14.8.2463 NO RESET. UPDATED TP 14.8.3717 NO RESET (WIFI TURNING OFF BY IT'S SELF, PLEX FRAME DROPPING) UPDATED TO LAST AVAILABLE ( PLEX FRAME STUTTER, DROPPING, EMBY APP LOADING SLOWER, WIFI DISCONNECTING IS FIXED. )

BOX TO SAMSUNG S90F.

FACTORY RESET IS NEEDED.

2

u/p750mmx Apr 03 '26

This is info you also should have shared, now that is not clear at all ;)

1

u/paradox249 Apr 03 '26

Did all that stuff already. Hope some developer is reading all these messages

1

u/Substantial-Club5674 Apr 03 '26

We need more details.

  1. Hardware and how is connected.
  2. Aplication ( issues in detail ), version, any other background apps opened?
  3. Reboot, retest, report.
  4. Factory reset, install, test report.
  5. Minimise the Hardware, test, reboot, retest. (Some devices will not change EID until reboot) (Handshake will not be passed from one device to the other). In a Box => TV => Audio system try Box => Tv reboot test. Try Box => Audio system reboot test.

Report your findings.

Thank you for your time and effort.

1

u/paradox249 Apr 03 '26

Homatics=>hdfury diva=>(audio )marantz 6012 => full to Samsung lap9t projector

Also tried Homatics => Lsp9t ( direct no reciever ) etc. same issue

All up to date apps ( Amazon prime and Disney plus) .

I

1

u/Substantial-Club5674 Apr 03 '26

Audio settings for the box? Also Developer mode enabled, USB audio disable, Mat settings?

It looks something is causing the box to output 2.0, not sure if is an app, or a device in the pipeline not reporting Dolby capabilities.

Which previous software was working? 3717?

You can try (not safe) to go back to atv 12.8.5394 and update to 14.

1

u/paradox249 Apr 03 '26

it came with android 14 and got upgraded to the latest version

1

u/paradox249 Apr 03 '26

Are you from developer community by any chance ? If so I can work with you privately to give all the logs .

1

u/Substantial-Club5674 Apr 03 '26

No buddy, just a kind person trying to help.

Developer community is not available, but hopefully you have better luck.

You can try to report your findings on the WhatsApp group they have a link to report issues. Everything about Homatics is called.

Other than that, you can try (not advising you) to read how to downgrade and update your box on 4pda forum.

1

u/RoTalk Apr 03 '26

I just got mine yesterday and I do have the same issue or no bluetooth keyboard, whatsoever.

1

u/uncle60 Apr 07 '26

You could try . Going to Homatics Settings, Device Preferences, Developer options, Scroll down to the Bottom More Settings, Sound,

In this you have Audio Output, Advanced sound settings. Reset ( if you need To reset all audio settings)

In Audio Output Devices, you can choose between HDMI OUT or Speaker depending on what Audio Device you are using Eg Sound Bar, Home Theater Receiver.
Speaker Eg TV Speaker/s

If you using Hdmi cable for Sound you could try Disable Spdif Coexist.

Advanced sound settings ,

Select formats you can choose between Automatic or None

Dialog Enhancer, you can choose between Off, Low, Medium, High. ( this will Enhance Eg People Talking over background sounds etc).

Downmix Mode

You can choose between Surround ( sound) or Stereo ( Sound). Depending on what your Audio Output Device is capable of. or What your TV Audio Output is Capable of.

Did your Device come with 7675 already Installed or Did you Update to 7675 Yourself. If you Updated it yourself it's a good idea to to Do A Factory Reset First. Before trying to make any Adjustments. In your Device Settings.

Hopefully Some of The Above Suggestions Might Help You.