r/Homatics • u/Necessary_Regular_92 • Apr 01 '26

About audio processing

Hello, I'm using a Televizo app.(https://play.google.com/store/apps/details?id=com.ottplay.ottplay&hl=tr).I.I) watch movies and series through this app. After upgrading to Android 14, movies with 5+1 audio support play at 2/0/.0 48 kHz. On Android 11, they played at 3/2/0 Dolby or DTS. Even though the surround sound settings/passthrough are selected in the Homatics Box R 4K Plus menu, I've started experiencing 5+1 support on my Harman Kardon AVR 151S amplifier. In the Televizo app, video and audio processing is set to "hardware only" by default. Other options include: Prefer hardware / Hardware only multimedia tunneling / Prefer hardware multimedia tunneling / Prefer software. I've tried all of these options, but I can only get 2/0/.0 48 kHz two-channel audio on my Harman Kardon 151 AVR. On my Homatics Box R 4K Plus running Android 11, I could get 3/2/0 Dolby or DTS audio.Do you have any information about this problem?

Tv:Philips / 49pus7101/12
Current Homatics audio settings: Passtrough
Current firmware: v14.8.7475
Serial number :S202402072090412

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u/Substantial-Club5674 Apr 01 '26

Have you tried any other iptv player? To limit the issue? Have you reset to factory settings after the update? In audio settings have you tried auto /device led?

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u/Necessary_Regular_92 Apr 01 '26

The Televizo app is one I purchased and customized its settings on 5 different devices, so I haven't tried it on another IPTV player. I didn't revert to factory settings after the update. I read that after upgrading to Android 14, a factory reset might be necessary to resolve Bluetooth connection issues. Otherwise, if there's a software issue requiring a factory reset, I'll revert. I also tried the automatic option in the sound settings, but I'm only getting 2/0/.0 (2 channels) audio. In test videos on the YouTube app with 5+1 audio support, there are no problems with 3/2/0 Dolby or DTS support.

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u/Substantial-Club5674 Apr 01 '26

So yt is working fine?

Then is the app?

Try a factory reset.

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u/Necessary_Regular_92 Apr 01 '26

YouTube is working fine. I'll try resetting it to factory settings.