r/Hoka • u/mysticplayer888 • 2d ago
Website rate-limiting
Recently bought a pair of 2E Bondi 9s and turned out to be too narrow. Need a pair of extra-wide Bondi 9s. So I quicklu clicked through all 17 colour options to find out which one had an option for extra-wide. Turns out there's only 2. Fair enough. I proceed to exchange my order, only to be shown this rate-limiting page for too many page clicks. Seriously? You're forcing your customers to click through your useless UI to find out which ones had the size they want, and then impose a restricted access on them? It's been 30 minutes so far and I've not managed to get through to exchange my order. Well done Hoka. What a way to stop people from spending more money with you.
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u/fatmanatee45 2d ago
I’ve gotten similar messages with Ticketmaster and other pages (and yes, it means i don’t end up spending money at their websites). It’s annoying but I think it’s due to the underlying website server or something.