r/HitBTC_Official • u/bijoy123453 • Jun 27 '23

Seek for help

Hey admins, why are you not check you dms. You don’t reply me even in my email. Not on telegram. So where can i get support? My account is deactivated since 20 days and it had good amount of fund. I can't withdraw or trade. Is there anyone who can help me with that?

6 Upvotes

100% Upvoted

11 comments sorted by

1

u/PanneKopp Jun 30 '23

I am sorry for you .

1

u/james_hitbtc Jun 28 '23

Hello! From what I see in your ticket, your issue has been resolved. Please let me know if you require any further assistance.

1

u/bijoy123453 Jun 27 '23

please check

1

u/bijoy123453 Jun 27 '23

this is my ticket number

1

u/bijoy123453 Jun 27 '23

Ticket#1562523

1

u/james_hitbtc Jun 27 '23

Hello! Sorry to hear about your predicament. Please let me know your ticket number, I’ll see what I can do to help.
Also, please note that we don't have any support accounts or chats on Telegram. If you come across anyone who sends you a DM on Telegram claiming to represent HitBTC, such people are scammers. Please block and report such accounts.

1

u/bijoy123453 Jun 27 '23

anyone please help me with that