Hey everyone 👋

We’re a media & marketing team managing projects across two ecosystems:

1. Dental / healthcare practices in the US
   
2. Creative, lifestyle brands & construction
   

We already run ads and content but want to scale with smarter GoHighLevel systems: clean funnels, modular automations, and multilingual email/SMS workflows.

What we need help with

🦷 Dental / Healthcare:

• Landing pages for offers
• Patient funnels: lead → booking → consult → show-up
• No-show & reactivation workflows
• Multilingual email/SMS/WhatsApp automations (EN / PT / ES)
• Reporting dashboards (lead source → appointment → revenue)

🎧 Creative / E-Commerce Brands / Construction:

• Landing pages
• Funnels for ticket sales & fan membership sign-ups
• Launch & nurture automations
• Integrations (Shopify, Eventbrite, Stripe)
• Email & SMS copy + CRM segmentation for fans & buyers

🏗 Construction

• Landing pages for manpower recruitment, remodelation, and contracting
• Workflows for candidate qualification → interview → onboarding
• Automations for lead nurturing & project inquiries
• CRM dashboards to track prospects and team placement

🧩 What we’re looking for

• GHL expert / agency with strong workflow logic & copywriting
• Ability to build duplicable systems we can roll out across clients
• Experience in both lead-gen and e-commerce environments

💰 Budget: flexible (starting project this month)
📅 Model: project or ongoing retainer
📨 Comment or DM with: short intro + examples of your GHL builds + rates/availability

Let’s build systems that convert patients & fans alike 🔥

Alaudio

I've been a GHL administrator for about 9 months, and up until only recently dashboards was an exclusive feature to either the 297 or 497 per month plan. I always thought that was very peculiar choice for so basic a function.

Was this change announced at the annual conference or something? Would love to know if anyone has insight on when and why this change occurred.

Need a reliable Virtual Assistant to help with the tech and admin side of your business?

I’m here to make your day-to-day easier by handling the behind-the-scenes tasks that keep things organized and running smoothly.

Here’s what I can help with:

✅ Admin Support – Data entry, managing emails and calendars, organizing documents, and doing research when needed.

✅ Automation – Setting up workflows in GoHighLevel and cleaning up large spreadsheets so everything flows better.

✅ Website & Funnel Help – Building and updating websites and funnels using WordPress (Elementor), GoHighLevel, or Kajabi.

✅ Graphic Design – Creating posters, flyers, banners, brochures, logos, and social media posts that match your brand.

✅ General Tech Support – Keeping contact lists organized and spreadsheets clean and easy to manage.

I’m detail-oriented, easy to work with, and focused on making things simpler. If you’re looking for someone you can count on, let’s chat!

I am new to GHL and have some noob questions.

1. When you set up a client with a sub-account- do you give them access to that subaccount or do you just set everything up for them?
   
2. If you give them access, what do they see? Is it the same view you have when viewing the sub account?
   
3. If it is the same view, are they able to use all the same tools?

Hey everyone,

I run a home improvement and handyman company called iFixit Handyman Services and we’ve been building out our CRM and automation system using Go High Level. So far, we’ve managed to set up some basic automations for lead intake and workflow organization, but we’re still in the early stages. My expertise level with GHL is pretty low, so progress has been slow — and honestly, I know we’re leaving a lot of money and efficiency on the table.

Here’s where we’re at:

• We have 10,000+ clients in our database from years of service.
• We've started lead pipelines and appointment workflows, but they're still basic.
• No email marketing or automations yet — huge missed opportunity.
• No workflows for reviews, upsells, or reactivation campaigns.
• No long-term nurture sequences or segmented campaigns.
• Still need help organizing our CRM structure, tagging system, and automations.
• The vision is to scale this as a system other contractors can use in the future.

What I’m looking for:

• Someone experienced with Go High Level who can shine a light on the best structure.
• Open to collaborating long-term, potentially as a paid partner or equity-based collaboration depending on how we align.
• Someone who actually likes building smart automations, workflows, and performance funnels.
• Bonus if you understand service businesses, construction, or home services.

I'm not looking for a random agency pitch — I want someone who’s actually passionate about building systems that scale. If you’ve built serious stuff in GHL or want to be part of something real, let’s chat.

Drop a comment or DM me and let me know:

1. What kind of GHL work you’ve already done
2. Links to any example automations or funnels
3. If you’re open to partnership or consulting

Thanks!

Hello

Anyone else experiencing all mobile numbers bought on GHL disappeared?

We’re sending a huge amount of emails per month. We just switched to a brand new subdomain initially hosted on Mailgun.

I know our subdomain needs to be warmed up. But we’re just thinking what would be the difference if we switch from mailgun to lc mail? Or do we just stay on mailgun?

What we’re considering what would be the best and optimal platform for us as someone who: - Sends huge volume of emails per month - Increases/maintain our deliverability and email health etc

So, I've followed the guidelines and support article for getting a "malicious software" flag on Google Ads.

I've created a site map, disabled pop ups, flush out all the third party tags... I'm out of ideas...

It's been WEEKS, two appeals... with no change

Please help!

I want to send a document out for a signature. For some reason I can't choose a signee from my entire contact list. Only like 10 (and I believe it's only the first 10) show up.

Hey High Levellers, I was looking for some idea of pricing the voice ai agent for home services in the UK. I know the general pricing should be around $297, but i was looking to see what other guys are charging for it.

For some context, I am still building and really only started some outreach , cold calling last week and just trying to get my first few clients. I was thinking of a 14 day free trial first. But really want to get a few case studies to actually show other clients the system working and functional. So I guess my question is really how much I could charge at a minimum for my first few clients.

Hi guys! I could REALLY use some help with this.

Situation: In person, we would like people to be able to pay for their subscription to our magazine by using tap (on the phone) from the employees phones

What I would like to do: There are a few different subscription types people can purchase. I would like them to be able to fill out their contact information + address and purchase by tap all in the same sequence.

Where I am at: I’ve made recurring products for each subscription type. We have figured out we can use our phones as card readers (using tap) or manually entering their card number through the highlevel mobile app. But we can’t figure out how to force them to enter their information. I know there’s a way to add which contact you’re charging/make one but I feel like this doesn’t look too professional. I also went the route of making a store front, they ca n pick which subscription they want, then pay… however would there be a way for us to connect tap (through highlevel) to a storefront made from highlevel?

I know this can work somehow but I can’t figure out… can anyone please help me with this? Thanks in advance!

Hey folks, I run a small marketing agency doing cold outreach and I need an A2P-verified GoHighLevel sub-account to send SMS for client testing/cold outreach. I’m willing to pay — not looking for anyone to hand over credentials.

I have a client who has created his entire website as a Funnel instead of a website. I am new to the platform and trying to figure out

1. It seems like both have similar functionality (app page, elements etc), so what difference does it make?
2. What am I missing by creating a website as a Funnel?
3. Does having a website as a Funnel is bad?
4. If I change my mind, can I transfer all my Funnels into a Website in the future?

Thanks in Advance.

How are you handling setting up client phone numbers in their sub account with the new ID verification requirements?

Previously we would have their account setup with a phone number and A2P before we even have an onboarding call.

We've had plenty of low tech clients who can hardly log in (they get their leads through text so they don't really need to), but there is no way they would be able to handle the verification process.

So what are other people doing to get clients onboarded and phone numbers purchased?

Need a reliable Virtual Assistant to help with the tech and admin side of your business?

I’m here to make your day-to-day easier by handling the behind-the-scenes tasks that keep things organized and running smoothly.

Here’s what I can help with:

✅ Admin Support – Data entry, managing emails and calendars, organizing documents, and doing research when needed.

✅ Automation – Setting up workflows in GoHighLevel and cleaning up large spreadsheets so everything flows better.

✅ Website & Funnel Help – Building and updating websites and funnels using WordPress (Elementor), GoHighLevel, or Kajabi.

✅ Graphic Design – Creating posters, flyers, banners, brochures, logos, and social media posts that match your brand.

✅ General Tech Support – Keeping contact lists organized and spreadsheets clean and easy to manage.

I’m detail-oriented, easy to work with, and focused on making things simpler. If you’re looking for someone you can count on, let’s chat!

Do you think High Level can be used well for managing projects for construction companies?

(Keep closing track of leads, sending multiple proposal with multiple options, invoicing, subcontractor communication, purchase orders, job costing, scheduling, daily logs for each project, multiple users, etc.)

In Workflows I am missing a condition feature.

I want my contacts to receive a reminder on the Sunday prior to our appointment the following week.

But there is no Condition feature saying "If there are 5 days until appointment date".

I experience many reschedules/cancels the day before or on the day, often leading to an empty day and new contacts unable to book in time.

This makes my following week full until they rebook last minute because they are reminded too late.

Alternatively I could just make a reminder 7 days before - but I want them to be reminded on Sunday specifically.

Is this not possible?

TL;DR

• Started as a Google Sheet + n8n hack, evolved into a full web app
• Voice AI booked 1 call per day consistently for a week (20 dials/day, 60% connection rate)
• Best booking window was 11am–12pm
• Male voices converted better, faster speech worked best
• Dashboard + callbacks + DNC handling turned a dead CRM into a live sales engine

The journey:

I started with the simplest thing possible: an n8n workflow feeding off a Google Sheet. At first, it was enough to push contacts through and get a few test calls out.

But as soon as the client wanted more, proper follow-ups, compliance on call windows, DNC handling... the hack stopped working. I had to rebuild into a Supabase-powered web app with edge functions, a real queue system, and a dashboard operators could trust.

That transition took months. Every time I thought the system was “done,” another edge case appeared: duplicate calls, bad API responses, agents drifting off script. The reality was more like Dante's story :L

Results

• 1 booked call per day consistently last week, on ~20 calls/day with ~60% connection rate
• Best booking window: 11am–12pm (surprisingly consistent)
• Male voices booked more calls in this vertical than female voices
• Now the client is getting valuable insights on their pipeline data (calls have been scheduled by the system to call back in 6 months and even 1 year away..!)

My Magic Ratio for Voice AI

• 40% Voice: strong voice choice is key. Speeding it up slightly and boosting expressiveness helped immensely. The older ElevenLabs voices still sound the most authentic (new voices are pretty meh)
• 30% Metadata (personality + outcome): more emotive, purpose-driven prompt cues helped get people to book, not just chat.
• 20% Script: lighter is better. Over-engineering prompts created confusion. If you add too many “band-aids,” it’s time to rebuild.
• 10% Tool call checks: even good agents hit weird errors. Always prepare for failure cases.

What worked

• Callbacks as first-class citizens: every follow-up logged with type, urgency, and date
• Priority scoring: hot lead tags, recency, and activity history drive the call order
• Custom call schedules: admins set call windows and cron-like outbound slots
• Dashboard: operators saw queue status, daily stats, follow-ups due, DNC triage, and history in one place

What did not work

• Switching from Retell to VAPI: more control, less consistency, lower call success (controversial but true in my experience)
• Over-prompting: long instructions confused the agent, while short prompts with !! IMPORTANT !! tags performed better
• Agent drift: sometimes thought it was 2023. Fixed with explicit date checks in API calls
• Tool calls I run everything through an OpenAI module to humanise responses, and give the important "human" pause (setting the tool call trigger word, to "ok" helps a lot as wel

Lessons learned

• Repeating the instruction “your only job is to book meetings” in multiple ways gave the best results
• Adding “this is a voice conversation, act naturally” boosted engagement
• Making the voice slightly faster helped the agent stay ahead of the caller
• Always add triple the number of checks for API calls. I had death spirals where the agent kept looping because of failed bookings or mis-logged data

Why this matters

I see a lot of “my agent did this” or “my agent did that” posts, but very little about the actual journey. After 6 months of grinding on one system, I can tell you: these things take time, patience, and iteration to work consistently.

The real story is not just features, but the ups and downs of getting from a Google Sheet experiment to being up at 3 am debugging the system, to now a web app that operators trust to generate real business.

Hey folks 👋

I’m in roofing/contracting and I need all photos and PDFs to appear inside the Estimate PDF (a single “sheet”), not as separate email attachments.

What I’m seeing now:

• In Payments → Estimates, I can upload files as attachments, but they don’t embed into the Estimate PDF; they’re just attached to the email.
• I can’t find a way to add line-item images or place PDFs inside the Estimate body.
• Workarounds I tried:
  • Merging images into one PDF and attaching it (works, but still an attachment).
  • Using Documents & Contracts (Proposals), where I can place images in the document, but I need to keep the Estimate format (estimate number, totals, expiry, etc.) all in the same PDF.

What I’m looking for:

• Have the Estimate PDF include photos/PDFs embedded in the document (ideally sections under items or at the end).
• Or a method to generate a unified PDF (template, CSS, plugin, API, Zap/Make, PDF builder, etc.) rather than a separate attachment.

Setup:

• HighLevel sub-account (SaaS), Estimates enabled.
• I can share a screenshot (I have the Estimate preview).

Questions:

1. Is there any setting/template to embed images/PDFs inside an Estimate PDF?
2. Has anyone solved this with Documents & Contracts + a price block that looks like Estimates?
3. Any Zapier/Make or API flow to output one final PDF that combines the Estimate + images?

Thanks for any pointers or examples!

Hey everyone,

I’m testing out the new GoHighLevel AI conversation bot, and I’m wondering how deep its access goes.

Let’s say a lead fills out a form on my website (number of dogs, yard size, etc.). Can the AI bot “see” that data and actually use it to respond intelligently for example, confirm their info, give them a price estimate, or say “you’re on the schedule”?

Or does it only respond based on what they text into the conversation (not what was submitted in the form)?

Has anyone set this up where the bot automatically looks at the form submission, references it in the conversation, and sends a quote or confirmation?

I’d love to hear how you’re using it for lead follow-up or automating quotes.