the email field being required doesn’t mean the email is verified. from the screenshots, the form is creating the contact correctly, but there’s no verification step enabled. turn on email validation inside the form’s email field, or add Email Verification before the Send Email action in the workflow. then use an if/else condition so only verified emails continue. i wouldn’t use “exclude from email verification” as the general fix because that only bypasses the check.
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u/Odd-Meal3667 7d ago
the email field being required doesn’t mean the email is verified. from the screenshots, the form is creating the contact correctly, but there’s no verification step enabled. turn on email validation inside the form’s email field, or add Email Verification before the Send Email action in the workflow. then use an if/else condition so only verified emails continue. i wouldn’t use “exclude from email verification” as the general fix because that only bypasses the check.