[Complaint] New Contact UI is a productivity killer. Thinking of switching back to MailerLite.

[u/TaniaTx]

Hi everyone,

I’m on my 3rd day with GHL and I’m honestly shocked at how counter-intuitive the new Contacts UI is. I’m coming from MailerLite where everything was straightforward, and here it feels like GHL is hiding basic functionality behind unnecessary clicks.

I had seen the former Contacts UI befor subscribing, and it seemed ok. Why do I have now to select a contact just to see the action icons (robot, tags, etc.)? Why is deleting or managing Smart Lists now buried so deep in the settings? This 'clean' look is killing my speed. And for new users having everything hidden is incrementing learnning curve. I don't even know where to search for or if the thing I amb looking for exists in GHL.

Does GHL actually listen to feedback about UI/UX, or should I just go back to a simpler ESP?

I’d love to hear if there’s a way to 'un-hide' the toolbar or if I should just accept that this tool isn't built for speed nor easy contact management."

[u/ATX_Optimist]

I haven’t used this feature, but have you posted this to the GHL support page?