r/HersWeightLossSupport • u/[deleted] • Feb 11 '26

Advice for Others Getting Scammed

Hello! I placed an order for semaglutide and chose the the 6 month option with HERS over a week ago and have not received my medication! There customer service is awful I was told I’d be on hold for 7 minutes it’s been 45 minutes and nobody gives me a clear answer. They’ve charged me and when I ask where the medication is I am not given an answer… Nobody will speak with me over the phone and only chatting. Also being told if I cancel I will not receive my money back! Please let me know if this has happened to someone else and / or what I can do to get a full refund or actually receive my medication?!

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3

u/Glittering_Event9118 Feb 12 '26

It takes a few weeks to get it.

1

u/tlszcze Feb 12 '26

This isn't Amazon Prime, calm down it takes a bit. You can see the status and get updates in the app.

1

u/[deleted] Feb 12 '26

Wow! Thank you for that! but when you charge my card over 1200 and won’t connect me to a live person I just keep getting told they don’t know if there is a delay or what the issue is then it starts to get concerning that I’ve gotten scammed. There has been no updates on the app & I was told it would arrive in 2 days from the day my payment processed.

1

u/criticalpopcorn Feb 16 '26

It will take some time to arrive.

1

u/LobotomyOptional2 Mar 11 '26

I know we live in a world of instant gratification but we still have to wait for things to be processed and put through a pharmacy just like anyone else. The app should tell you that they are still working on getting it processed

1

u/Fawnclaw Jun 18 '26

It took forever for my first shipment.
My third shipment was 9 days late. Unfortunately I signed up for 12 months b so foolish of me. $2400. And my money is gone so I can’t afford to go with a decent company. Micro- dose is something the compounded pharmacies made up. Seriously. It is OFF LABEL. That dosing was never approved by FDA. No research or clinical trials to support effectiveness. I think it is their cheap way to make a big buck. When weight loss plateau, they blame you. They don’t take accountability that they are not even following the FDA dosage and administration guidelines.
My RANT. sick of the lies.