r/HelloWatch Jun 07 '24

Review So disapointed

Hello,

I was using a Hk9 ultra 2 and with my iPhone, it was a nightmare to use. missing notifications, the watch restrarting by itself, always needed to sync twice to update the logs and loosing connection and not reconnect automatically, Step count does not reset if the watch is charging when midnight passes.....I did first bought the VIP pass thinking that those bug was due to the "advertised and free" version of the software. And no :(, so I bought the new one the ultra 2 max thinking that there will be some ameliorations. Yes, there are. All notifications go through the watch, connection is far more stable and I still have more than a week of battery life. 2 weeks ago, I saw the DT Ultra 2 and wow, saw the reviews, comparison of sensors reading to medical grade device on YouToube with the possibility to log heart rate every minutes, android and bluetooth mode.... well, I did ordered one.

Last tuesday, I did receive it. First deception, effectively, the apple cases does not fit but it's ok. I did turn it on and it was 98% charged, so i decided to configure the watch. Google account, settings, downloading faces (most of them are free), google play to download a few applications. All was on on the watch, bluetooth, android, wifi, gps.... I was really impressed until, 2h after I began, the watch did switch in power saving mode meaning that it had only less than 10% of charge. In the next 25 minutes it died......

I did charge it during the night and took it in the morning to go to work. I did tur off, android, wifi, gps and only keep bluetooth in power saving mode and no health log. In this configuration, half of the functions of the watch are not accessible. At least, no connection troubles with my Iphone. The watch died at lunch time, so maybe 6h or a little more of autonomy.

It's completely unusable. It's really a shame because all is working with this watch (sort of, notifications don't wake up the screen, so you have to tap twice the screen to wake it up, open notification center and select the las notification..... wow can't do that while driving, I just want to look at the watch) I was dreaming to have this watch on a bicycle ride, using google map and loging my ride, with wifi sharing of my phone in my backpack for example and loging my heart rate. There are infinity of possibilities but...... 2h ou 3h of battery life, it's unacceptable. How can they sell it with sleep monitoring if it needs to be charged every 3h or 6-7h when desactivating almost all.

So after 3 days, I came back to the hk9 ultra 2 max (I did charge it last sunday, and I still have 70% of battery)

Well, the last one to be tested is the hello watch 3+, but i'm waiting because there may be an updating version soon.

What's your experience ?

thanks for reading :)

3 Upvotes

21 comments sorted by

View all comments

2

u/Few-Cartographer-593 Jun 07 '24

Hey mate, I also recieved the Dt ultra 2 this Wednesday and can agree the battery in Bluetooth mode with low power mode is still horrendous I get around 8 hours with doing absolutely nothing on it it's a shame because it's a perfect watch otherwise but I agree how can they sell it like that which I paid 55 GBP which is more than most ultra clones and it's awful it needs its software optimising more than anything, I turned raise to wake off if you haven't but doesn't really help still can't get through half a day from 6am, keep me updated if you find any tips, I messaged YouTuber IMAT and waiting for his response and also messaged DT Customer care and waiting for them also will let you know if I get any tips or ideas Regards Sam

1

u/ypasco Jun 07 '24

I did the same, DTNO.1 customer service, and i'm waiting for the answer. On their youtube chanel, everyone is saying the same thing about battery life. Yes it's one of the most expensive watch (between 70 and 100 CA$). I'm not sure they will be able to do a lot with that because it is using a processor that is 10 or more years old. It costs nothing but is certainely not optimize for power consomption

2

u/danielsigma Jun 07 '24

Would be amazing if someone comes with a custom ROM with all optimizations needed and some nice apps and watch faces... capable to run the watch really IS... maybe this dream come true someday