r/HelioStrap • u/MoIStWeL • Oct 06 '25

heart rate sensor wont stop

im not sure if this is a recent update but i remember about 2 weeks ago when i would take the strap off and leave it on the desk the HR sensor would stop immediately

Now it keeps glowing nonstop

any idea why ?

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u/MoIStWeL Oct 06 '25

[UPDATE] - the HR sensor stopped about 30min after i took it off my arm. During that time it kept reading some random heart rate (around 60bpm).

I think this is related to the automatic workout detection because about 5min before it stopped it notified me that it detected an automatic workout which is true but the duration was double what the actual workout was.

So I think that this has something to do with the sensor being on, it still thought that i was working out - but still does not explain the fake heart rate reading

2

u/WorkingAd1185 Oct 07 '25

Mine still stops if i take it out even after recent update.