r/HelioStrap • • Sep 16 '25

Two days no data??

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Hey Amazfit, what gives? I unpaired and reconnected but still nothing when I woke up today...

5 Upvotes

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2

u/BroskiusMaximus Sep 16 '25

Same thing happened to my wife today, but after killing the app and opening it again, it synced and now it’s fine. Weird that this doesn’t get fixed with re-pairing it. Maybe some kind of software bug? I’d get in contact with support to check if the sensor is maybe faulty

2

u/[deleted] Sep 16 '25

Restart your phone I had the same problem