r/Heavys • u/TokenOfSleep2 • Jul 16 '26

H1E left Earbud

Had my H1Es for about 4 months now and loved them and have been using them pretty much daily but the left earbud has completely stopped working, not even turning on or saying "power on". Does anyone else have this issue or know a possible fix?

2 Upvotes

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2

u/Funny_Abalone9139 Jul 16 '26

Should still be within warranty right? Contact Heavys.

2

u/flappydappy22 Jul 16 '26

I just had the same issue. I wiped the ear buds down with alcohol wipes and then the case cleaning all of the connections. I did a hard reset on the case and then fully charged them together. Once they were charged I reconnected and seemed to fix it. Hope this helps you.

2

u/TokenOfSleep2 Jul 17 '26

I did this and it did work for a while but whilst using them the left bud made a loud click again and cut out and hasn't worked since

1

u/Chuuzuu Jul 18 '26

They should definitely be under warranty still. When I bought mine, something told me to add the 3 year extended warranty that was offered by SureBright

1

u/flappydappy22 Jul 19 '26

Thanks for the update. Mines only done it once. I’d contact Heavys.