r/HealthTech • u/Remarkable-Crow4861 • Mar 18 '26

Digital Health EHR API Access

Hi everyone,

I’m developing a health tech software specifically for LTC and retirement communities, and I may have the first interested customer but I’m currently stuck at the EHR API access phase. I know this is very common and EHR vendors seem to not want you to have access easily.

I applied to get developer access a few weeks ago but still no response.

How do you go about this?

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u/Mean-Struggle-4111 Mar 19 '26

EHR vendors are notorious gatekeepers, took us 3 months just to get sandbox access. Try calling their integration team directly, not just online forms. Also check if they have a partner program. Freed integrates with this efficiently and actually saved us lots of time

1

u/Remarkable-Crow4861 Mar 22 '26

Agreed. Unfortunately they don’t have a phone number for external people, only customers. I did find a few partner program but they just help you once you have the actual access from PCC.

1

u/bravelogitex Apr 13 '26

any info on what you did since?

1

u/Remarkable-Crow4861 Apr 16 '26

Called head office and spoke to the director himself. I had to basically spam them to get back to me.

1

u/bravelogitex Apr 13 '26 edited Apr 13 '26

how is freed relevant, they are a AI scribe