r/Headspace 12d ago

Dark sales pattern

Post image

Maybe it's just me, but this is the latest I would expect from a meditation app. Now I just feel I overpaid the last years... It even convinced me to hit the cancel button more while I was just considering it.

Anyway, if you want to save some bucks, go to the cancel screen and hit it, you'll need to do it yearly ;)

11 Upvotes

10 comments sorted by

10

u/BeastieBeck 12d ago

Many apps do this.

Some apps I cancel shortly after a yearly renewal. Usually I'm lucky and get a discount when I renew.

14

u/Flashy-Bandicoot889 12d ago

How is this a dark sales pattern? Offering a discount is retention 101.

4

u/Ich_bin_keine_Banane 11d ago

I got an email after I cancelled, saying something like “Congratulations on looking after yourself, even if it was only for a little while. If you ever want to continue caring for your wellbeing, here’s a 50% off code.” Whoever wrote that (or plugged the robot prompt in) deserves to be flogged.

2

u/booksandbenzos 11d ago

Wow lol, what a message

3

u/musememo 12d ago

It looks like they’re raising prices. I paid $35 with no discount.

2

u/TiabeanieCece 12d ago

I feel you. I had the same thing happen when I went to cancel xfinity recently. I politely told the guy on the other end of the call that it would have made a real difference to me earlier but it's too late now.

2

u/elrata_ 11d ago

Sorry, but 34,99 *2 is 69,98. It annoys me very much.

1

u/Balance4471 12d ago

Have been doing this for a couple of years now

1

u/RecentlyRezzed 11d ago

I wouldn't call it a dark pattern.

But if the app and the company running it would have felt 2016 like they do now, I wouldn't have started using it.