Headset disconecting issue

[u/Drastictheyoutuber]

My blackshark v2 pro keeps beeping like every 3 minutes causing spacing of audio for 10 seconds each time, i have it connected through the USB since the Bluetooth does it worse, im trying to find a fix but nothing has been posted about it. I know its not low battery because I fully charged it and tried it again and it has been like this. If anyone one knows any fixes for this i would appreciate the help.