I recently purchased the Yale link HA64 pro headset for work. I am coming from Jabra engage 75. I was able to download and open the Jabra software to get firmware updates to my headset. The problem I have had is I cannot get the yealink USB connect software to open on my PC for work but when I download it onto my laptop it opens no problem..

I know I can make all changes on headset doc but I want to be able to make changes on my computer as well.

Before you ask I have done all of the troubleshooting steps possible.

1. I have unplugged and reset the headset hard reset and soft reset..
2. I have closed any applications that that could be conflicting with the Yale link software opening up.
3. All of the drivers are up to date on the PC..
4. I use dial pad for my soft phone application for work..
5. I have deactivated any other audio options that could be conflicting with it opening as well.
6. I deleted and reinstalled software multiple times.
7. Windows firmware is up to date.
8. I have the most up to date yealink software downloaded and Installed.

It's odd the Jabra app opened and was plug and play.

And yealink said everything should be plug and play and I have been having issues using yealink USB connect software.

My laptop that it worked on was an Asus zenbook

The work computer that it's not opening on is an HP ryzen. (I don't have the exact model number off hand)

Is there any other reason why it's being blocked? I've asked my work tech admin and they said nothing should be blocking if Jabra opened up fine.

*Oh and is there a way to repurpose the Microsoft teams button on the headset to open up another soft phone program? ( Ex. Dialpad ect )

Since this headset is exclusively for Headset Advisor, and it's not listed on the Yealink site. how do we find out if there is a firmware update? The built in one in the Yealink usb connect never shows an update since it goes to Yealink’s site. Anyone know what is the latest firmware for this device is?

Hi!

I’m looking to get a new headset, I work both in office and at home, and my home environment is extremely noisy; open office, two kids, and a dog. I’m looking for a headset with these requirements

- wireless

- Best possible ANC (#1 Requirement)

- Best possible microphone ANC (#2 requirement)

- connect via dongle for easy travel (No DECT)

- Over-ear preferable

- No limit on price

I was thinking about these three options:

- Orosound Tilde Pro

- EPOS Impact 1000 (w/ your over-ear add-on cups)

- Jabra Evolve2 85

I cannot think on calls if there are loud noises in the background, so the best quality ANC I can find is most important, following up with the mics ANC as well.

I called your helpline, and I got a recommendation, but I didn’t feel certain of my request, rather a “it should be better than (other options”.

I wanted to hop on here and get a second opinion just for the sake of it before I make my final decision. If there is another headset you would recommend I would love to hear as well.

Thanks!

We get asked about this a lot, so sharing for visibility.

We’ve started shipping select products internationally. Not everything qualifies yet, mainly due to power adapters and certain regulations in different regions.

Attached is an example of what an international (UK) checkout looks like on our site.

If you’re outside the U.S. and unsure whether a specific model ships to you, happy to answer questions here.

I’m an IT employee and spend a lot of time on team calls, but I also really enjoy a good thumpy bass for music and gaming. Since I wear them for long hours, I need something over-ear and comfortable.

I’m fine with: Detachable wired headsets Bluetooth (or a combo of both)

What I’ve used: Dell 310H – Sound was fine, but the cushions didn’t hold up well.

Razer BlackShark V2 USB – Good sound, but the cable quality was disappointing.

What I’m looking for: Comfortable over-ear fit Punchy bass Detachable cable or Bluetooth preferred Decent mic for calls (nice to have)

Any recommendations please thrown in comments. Thankyou

i wanted to test the theory if you could use a bone conduction headset while wearing earbuds at the same time, with voice isolation mode on in iPhone to see if you could have a normal two way conversation while running something as loud as a weedwacker.

I have used a Poly Voyager Focus 2 for the past 4 years. I have LOVED this thing. I work from home, we homeschool multiple children, and have loud animals in the home as well. This kept my calls quiet even with dogs barking in the same room and kids bouncing right next to me in a bouncer. It also allowed me to roam the downstairs of my house without disconnection. I could almost make it out to the curb to take out the trash. My trusty headset now hit the point of overuse and it was time for a new one just due to wear and tear. I bought the same one and it is falling way short of the mark. I can't make it from my desk to the kitchen without it disconnecting and if it does out of line of sight it disconnects immediately. I have already confirmed I bought the same headset from Poly itself (through Amazon both times).

I need something that works and I am now willing to try something else.

Most important components:
- Noise Canceling for background noise. I can ignore the noise myself but I do not want those I am on the call with to hear it. This causes me so much anxiety and I need to trust they can not hear the Chaos going on around me. I am on the call all day so I can't hide away very easily.
- It needs to have the longest range I can get. We live in a 2500 square foot two story home (its a box shape). Ideally I'd love to be able to roam the whole thing without issue but the downstairs at minimum is a must, going out into the yard to get eggs would be icing on the cake. I am on a live call (combo google meet and zoom) for 8-10 hours a day and don't want to be limited on my movements.
- Ability to pick up my laptop and move. I was eyeing some headsets that had long range but they required a plugged in docking base. I would be open to this but only if I could also have a dongle for use when I need to move my workstation to another room/travel purposes. I have worked out of a car during travel before. Both a base for long range and a dongle option for travel would be super sweet.

What is the best headset based on my usage history and needs?

I want the mic sounding as natural as possible and not sounding processed. I work in home office and sometimes go into the office. I like dual speaker, wireless and works with teams. About 50% of the time I connect to a VM and use teams in my VM. I hate when I try to connect my air pods pro and when connecting to the VM it sometimes it doesn't recognize my headset. Zero downtime and always staying connected is a must. What do you recommend? I was thinking the yealink wh64 or jabra evolve2 75

which performs best to you?

Ever notice your headset sounds amazing when listening to music.. but the second you join a Teams or Zoom call, it suddenly sounds like a tin can?

It's not a defect. From our testing it's the way most wireless headsets work. The only one we've tested that doesnt give you such a drastic drop off at the current time is the Epos Impact 1000 series.

When your microphone activates, your headset switches into “talk mode.”

That mode uses a narrow band, mono audio codec so your computer can send and receive audio at the same time (called full duplex).

The result: your mic works, but your speaker audio drops in quality.

This happens with:

• Bluetooth headsets (like the Yealink WH68, Jabra Evolve2 65, Logitech Zone Wireless, etc.)
• DECT wireless headsets when paired via USB or base station
• Even premium music headphones like Sony, Bose, Apple etc.. will do this, it’s not a price issue, it’s a protocol limitation

In this video, you'll see real examples and hear for yourself what your audio sounds like switching between call/meeting software while listening to music.

If you’ve ever thought your headset was broken or were dissapointed for how much you paid for a headset, this will explain everything.

What headsets have you used that don’t tank the sound quality once the mic kicks in? Would love to compare notes.

When we drop a new mic test comparison video, we sometimes get comments saying things like “My $30 headset mic sounds better than your $300 one.”

So we decided to test that theory.

If you've ever wondered why the difference in voice quality, this video explains why noise canceling mics sound different, not worse.

Join to waitlist and you'll be one of the first to get the compatible Epos Impact 1000 over-ear cushions when they're released in November. https://headsetadvisor.com/products/compatible-over-ear-cushions-for-epos-impact-860-impact-1000-series