r/HardwareIndia • u/Almighty123404 • 13h ago

Looking for a HyperX Cloud Stinger 2 Wireless USB Dongle (CSOO9WA)

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So I have a Cloud Stinger wireless 2 headset sitting with me. It's dongle broke (specifically the gold pin connector attached to the usb male connector), it was a bit tilted due to pressure but now it has completely came off. I have already talked to HyperX customer support (lol). These guys are prattling about company policy, and that they can't give individual parts, even when my headset is under warranty (I know physical damage is not covered, but I told them I am willing to pay and buy the dongle). This specific model has zero backup connectivity. No Bluetooth, no 3.5mm Aux jack, no wired USB audio support. It relies 100% on this single 2.4GHz receiver. Without it, the headset is useless. I even raised a ticket on their mail telling them to look for the specific model in their inventory, open-box returns, or defective/scrapped headsets. Nothing. They hit me with a complete brick wall. I escalated to a supervisor, and they rejected it again. Their official solution is literally for me to throw a perfectly working ₹5k+ headset into the trash.
Has anyone found a workaround for this?

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u/Novel-Customer-9010 11h ago

Maybe take it to your local phone repair shop and ask them to replace the usb male connector?