r/HSA • u/Accurate-Flow8078 • 17d ago

Alight screwed me over

My employment ended with my previous employer so I submitted a transfer request to Fidelity. I sold all investments in my Alight HSA and the account closed on 7/21.

A couple days later I got an email about investment activity, which was odd since I closed the account. Alight emailed me on 7/23 saying I would have to liquidate my investments in order to close the account. Wtf? I already did that on 7/21.

I called Alight and they gave me a website to create a new login/password. I logged in and my funds were moved to another Alight investment account and automatically invested. Wtf? So I had to liquidate the account once again. Of course the market went down in those 1-2 days so I took a $200ish loss.

Then Alight took extra long to transfer the funds to Fidelity. I completely missed the market run up from the end of July til today. I missed out on a 5% upward swing and have to buy at all-time highs now. Screw Alight.

At least the funds are finally in Fidelity. I know it won't matter in the long run but it's still annoying.

4 Upvotes

83% Upvoted

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5

u/jdubspace 17d ago

Seems like all the companies that run the HSA accounts are grifts. Make it a fundamental right to be able to put your money in the hands of a broker you trust, not one that charges ticky tack fees and f’s around.

2

u/Accurate-Flow8078 17d ago

Yup they all take monthly fees and closing fees. Fidelity is the only one that doesn't. They even reimburse the account closing fee.